香港九龍東皇冠假日酒店，IHG 酒店

冷氣不足，在炎熱的天氣下，室內氣溫超過25度，以前有住過很多次都不是這樣。

Good

房間太潮濕

Value for money!

The room smells bad. The air is not circulating. The additional breakfast is not available due to so-called policy. The front desk girl has a bad attitude. The manager is not that helpful.

Incredible service and environment

All the staffs are very nice and helpful! Only one thing can be better is the maintenance of the room’s utility. We lived in two room, one had air-conditioning issues and the other room had a drainage problem.

1. Best: sumptuous breakfast. 2. Bed is comfortable. 3. Water filter is environmentally good, just a little confusing in its usage, especially when your visitors have just gone through a long journey and need water to drink right away and have no energy to learn new machine instructions. Suggest: central water cooler on each floor. 3. Front desk on site is friendly. Restaurant entrance also friendly and helpful. ' 4. Shuttle bus service is very good. We are impressed that it exists.

房间算是宽敞，但空气品质不佳有味道，房间濕气也較高，不太舒服。

房間清潔不乾淨、陳舊、床褥已塌下極度不舒服，已經多次入住多次投訴也是一樣。餐廳食物質素非常差，餐廳枱面和地面非常不衛生，洗手間也是一樣。已經非常殘舊，必須重新裝修重整。

多次入住的感覺都非常好！尤其今次 我自己訂房時訂錯了兩張單人床的房型，我立即去前台求助，因即時未有大床房，職員先幫我換成兩床合起來的房，然後第二天就幫我處理好，我與妻子真的很滿意！！ 執房的姐姐也很細心，連我們丟在沙發上的T裇也幫我們摺好放在床上。 结論是我們會視這裏為我們的首選酒店！！

各方面都頗滿意！

位置方便，房間闊落，職員友善，服務一流，下次回港一定會再入住！

Not bad; just the room has smoking scent.

This Hotel is so convenient with pretty Christmas tree and decorations.

房間燈光比較暗. 特別是行李架的位置.

前台服務生對客人不是太有禮貌，已經多次住宿，但床仍然是凹陷的。衛生間沒有好好清潔好已經殘舊，地氈也很肮脏。不是因為公務比較方便有地鐵和商場餐廳，真的對這間酒店很失望。

深夜入住，reception依然好服務，房間夠大舒適

以這個價位而言，各方面都非常好，所以近幾年一直是我的首選！

各方面都很滿意 唯一是之前入住時房間內有膠囊咖啡機的 現在沒有了