香港旺角希爾頓花園酒店

We had a clean room with all the basic amenities. The front desk and bellman services were excellent. They provided an electric electrical adapter for the unusual Hong Kong AC outlets. They assisted with both taxi and rideshare needs and allowed us to drop our luggage off at 8 AM so we could enjoy our day before the 3 PM check-in. We were also able to check in an hour early. The elevators were always available and waits were never long. We thought the breakfast buffet was m expensive so we just went out in the morning for breakfast. The hotel is walking distance to hundreds of restaurants, markets and shops.

Suitably located.all conveniences are nearby.

Very good

The property is conveniently located, with all Mongkok shopping, restaurants, etc., within walking distance. Breakfast is perfect and has many choices. The baggage handling staff do an excellent job.

Good

The staff at the hotel should be commended for their professionalism and politeness. It's never easy dealing with travellers. With respect to the hotel itself, hours after checking in I learnt the hotel restaurant had a confirmed case of food poisoning. There was no official notice from the hotel during my stay of this, and the restaurant continued to run operations at the restaurant as usual. This is alarming and a sign of their priority for business over public safety. The shower also had a clogged drain. The hotel is also in an unsafe area of Hong Kong. Frankly speaking, I'm surprised this is a Hilton property and am disappointed. The area smells horrible, and there are people partying loud on the street nearby every night. I'm afraid to be on the streets at night in that area. There is also no hotel bar, and no mini bar.

No English tv . Just 2 channels that replay

I didn’t like the fact that they ask for all of our passports. Why does that matter?

No adapters, room small with the price

Terrible customer service Kenny

First time to Hong Kong, we love the Hilton Hotel chain and Hilton Garden Inn didn’t disappoint. Room always made up beautifully, floors and bathroom clean, mattress very comfortable and block out blinds made it easy to sleep. Close to transport and street food. Great restaurants near by. Highly recommend

The staff (Joe) was very help when my wife was sick and seeking for help. He helped us to contact the insurance company and the hospital, and finally we got what we needed.

The Hilton Garden Inn was a pleasant place to stay at! Staff were professional and helpful. The rooms showed signs of wear but were generally clean and tidy. Its location is in between Mongkok MTR and Yau Ma Tei MTR and is about a 7-10 minute walk either way. As such, I don't recommend this location if you either i) have elderly folks who tire easily; ii) children who tire easily; iii) have mobility issues. It wasn't pleasant to get back to after a long day out!

Property location was really good and the staff at check in was really good especially ben

Walking distant to MRT n shopping..👍👍👍👍

location is great

The hotel was good, the staff were very helpful. The carpet in front of the elevator on the ground floor need to changed, the table clothes have lots of cup rings and spots. The area around the hotel looks ghetto, i expected the Hilton to be in a better area but its close to the women's market, restaurants and stores

Friendly working staffs, comfortable sleeping bed and incredible shower stream, love it!

Everything is good

Everyone was quick and helpful. The staff lady on the 8th Floor was very kind and attentive. It was a very pleasant stay. Thank you.