香港文华东方酒店

Excellent service, location, and rooms.

Loved all of this property - especially the Aubrey

The Mandarin Oriental is in a league of its own. I had a great experience during my stay and felt well taken care of. The staff goes above and beyond and having access to the spa was a huge perk as I worked through my jet lag by swimming laps in the morning. Highly recommend!

Beautiful hotel, wonderful breakfast

absolutely perfect service

I was travelling as a solo parent with a toddler and found that the service levels weren't always consistent.

Beautiful hotel. The staff couldn’t be more solicitous. Wonderful stay.

We had a great time at this hotel. The room was really spacious and comfortable. All the staff were so friendly and helpful. Breakfast is totally amazing and the bar at the top of the hotel is fabulous. We liked it so much we have booked to go back.

The location is great, within walking distance to a lot of places. The front desk Karl Magdala is very friendly and helpful by greeting us, showing us the room, and giving us an orientation of the room. He also tried his best to answer our questions and even bringing us a written information to our room. The breakfast was excellent with a lot of varieties. But the Mandarin Grill and Bar restaurant is a little bit disappointed with only “course” meals. The overall room service is good. The only disappointment is that a bed sheet was forgotten to be put under the cover one day, and we did not notice it until we were about to go to bed. We had to wait for 30 minutes before someone could bring it to our room.

Helpful staff, location very comfortable room .

Very beautiful room. Well maintained. Superior view.

Impress

Convenient

Great stay at the Mandarin. Wonderful harbour view room which had everything you could wish for. Service was excellent and great location for visiting the island and Kowloon.

Outstanding service with staff all speaking fluent English and friendly attitude. Front Desk staff escorting us to 23rd floor club for resting before our room was ready and club provided us with free drink and food

I went in January because i wanted to use the indoor swimming pool. The breakfast was really good and not just buffet, you can order. The breakfast was part of the deal so it was free. The MTR subway station is directly at the back (Central exit F) so that made getting around even more convenient. The staff made themselves known to me and really addressed any issue no matter how minor. This was my first time staying at the Mandarin Oriental (I usually stay at the Grand Hyatt) but I would strongly consider staying here again. My only issue is that the bath water was temperature controlled and I couldnt get it to the level of hot that I like. It is also 10 minutes away (30 to 50HKD) taxi ride to the Central ferry port.

Best hotel in the world

Overall experience was alright, for the price point, we’ve definitely experienced better within Hong Kong

Great breakfast

Hotel is renovated, everything is perfect for my family. It has a sofa bed for my daughter! The service they provided is very detailed and thoughtful! I have been stayed at lots of top hotels around world. This one is the best! Highly recommended their dining, specially the cake shop!