欧洲之星兹茨宫酒店

We found the hotel and the staff to be excellent.

What a great hotel and excellent staff. Hotel is a great location and the little square opposite sets the location apart. We will definitely stay again and cannot fault the hotel and location. Plus the breakfast was superb with a tremendous variety.

Great hotel, location easy for all sights. Good choice for breakfast and staff lovely. Bed awful.

The location is great. Most locations are walking distance. The room is very clean and comfortable. The staff were so nice and helpful. Definitely will go vack again.

We had a wonderful time. The hotel is located to many transport links and walkable to the centre. Many restaurants around the hotel. It was my birthday and the staff were so friendly to organise something special for me. Made our stay special!

Great hotel for a short visit to Budapest. Slightly out of the main area but so walkable with so much around locally. Very comfortable stay with a good room. Staff very polite and friendly. Enjoyed the complimentary hot drinks that is available in the lobby. Would definitely recommend this hotel.

Excellent property. The hotel was clean, the staff was friendly, and the location was top notch. The breakfast was good, but it was very busy so sometimes you were waiting a bit for the staff to refill something. We went during a peak travel weekend, so that's probably why. The staff worked very hard during that time. It's in a very walkable area and the Bolt drivers knew the hotel so it was easy for them to find it. They offer luggage storage if you arrive before you can check-in, and the front desk staff did their best to accommodate an early check-in when possible (we were able to get in about 2 hours earlier). Highly recommend!

Great hotel friendly staff. Easy acess to all attractions.

Very clean facility. Central location to many points of interest. Walkable neighborhood, easy and convenient access to transportation.

Great place to stay only 15 min walk from the centre

We stayed for 4 nights. The staff were wonderful. Free tea and coffee in the lounge off the main reception is a lovely touch. Breakfast is plentiful and covered most things anyone could surely want or need. The building, although very historic is beautifully modernised to a high standard. The beds and bedding was so comfortable, the room was clean and well maintained. 4 star hotel which lived up to its star rating for sure and at a really good price. Easy 15 to 20 minute walk down to the riverside and central Budapest. Same to the Jewish quarter which is a must visit place for food and drink.

No proper bar facility, tired needs decorating. Repairs that have been carried out are poor. Decor does not appear to have changed in over 12 years. No usb sockets etc.

Beautiful stand alone hotel old features and modern rooms. Great location. Staff really friendly and good English Bulgarians are so polite

Fabulous location in a quiet district of Budapest. The old Palace exterior houses a modern hotel in a pretty square. Our room was modern style with large comfortable bed and great large bathroom with good shower. The hotel was very clean and the staff very welcoming, friendly and super helpful with tourist queries. The location is just south of the jewish quarter with buses and trams within a few minutes walk to the attractions of Budapest. Fabulous value great stay all round. Thank you.

Great location, in a quiet square and very central

Situated in a good location, quiet, safe, very near to all transport hubs, trams, busses, metro and one of the three airport bus stops. Front of house staff are really friendly, smart, efficient and helpful, in my opinion, the hotels main assets. Enjoyed our stay and have rebooked to go again.

Our reservation could not be found in their system on arrival. Took over an hour to get checked in at 22:00. Room key assigner not working, had to be taken up to the room each time. Both of these things are understandable being a mistake in their booking system and an equipment malfunction, but the lack of professionalism in dealing with them was not great. Even though the staff on shift were very friendly they seemed thoroughly unsupported and did not really know how to rectify the issues. Not a great start. Room was decent, very clean, bed comfy. Breakfast nothing special but again fine for being included. Overall was expecting better after seeing their previous ratings. Would not stay again.

Overall nice experience

They didn’t clean the night table, there were coffee stains.

Great service and amazing breakfast!