海上公主酒店

Alles is prima thanks ❤️❤️

Service at breakfast needs improvement

Stay was good

It has a good potential to be a freindly and nice place as the location is excellent - the management of the hotel is customer UNFREINDLY .. example .. you cannot take out your breakfast even if you have PREPAID it ...even you are late and cannot eat there you MUST eat there ... not willing to accomodate customer everything you request is rigidly turned down.. compared to neighbourhood hotels which are much more cusstomer oriented

Excellent landing spot in Mumbai. Right on the beach. Great pool. Extremely comfortable. Great staff. Breakfast was phenomenal.

this is a nice hotel, water front, 2 minute walk to the beach, staff are nice, buffet breakfast is good but there was a small cockroach on the dessert table, I did let 2 staff know but they said I am so sorry Ma'am, house keeping staff are very nice and very helpful, buffet dinner are not very good don't have good taste. also Alankar was very helpful checking us in,travel desk Ashish was great in arranging our ride and day tour.

It was a great stay overall however the policies with the hotel are a little strange. Such as when I left I had to wait 5-10 mins for the room to be checked over they had my card details. This should be highlighted as most people book a taxi to get to the airport.

Musty smell was so bad Totally, Not good

The Sea Princess is not value for money, the cost is expensive and the main attraction is the swimming pool and beach. You cannot swim in the beach as it is dirty and the pool is constantly full of little kids completing swimming lessons. Additionally, my partner and I were denied access to the swimming pool as she did not have a cap to cover her long hair. Later that night there was a small child with long hair swimming in the pool without a cap with their father who also did not have a cap to cover there hair. This is quite disappointing given the main reason for booking the hotel was to swim in the pool. This is not value for money and there are better alternatives, we stayed at several other hotels that did not have this require and we were not notified of this requirement prior to the booking.

It was good feeling with my stay after a long years back

The hotel it’s self nice and located at seafront, lovely breakfast.

Nice stay, clean rooms, helpful and friendly staff.

Cleaning and porter staff were great. Restaurant, front desk staff are as bad as I have ever experienced in 30 years or travel in Asia and sub continent. I had to get up every time I wanted something in the overpriced restaurant with for us poor food because the four or five staff wandering would not make eye contact or come anywhere near us. not busy. No excuse. Check out took forever as they needed to make sure i had not stolen the jug or whatever. The beach is the most polluted I have seen in the last one or 2 thousand beaches I have visited. we left after one night.

Gotten worse with time.

Excellent service

Service levels were mixed. Rooms were clean, location is good. Amenities were decent. Check out took approximate 40 minutes due to us being accused of opening the water bottle in the mini bar in the room. Guests are advised to check the contents of the mini bar together with the hotel incase of any issues, which should then be addressed. Other you may face a great deal of inconveniences.

Everything

This property need a complete overhaul it’s dirty and outdated, the flashy lobby doesn’t compensate fir the rooms… not to mention lack of sound proofing given planes are landing next door and flying overhead

The sea beach and the pool next to the beach were great!

Acceuil desastreux ! pas un mot de bienvenu mais on me demande tout de suite ma carte de credit pour me charger des frais de mini bar ! Mais le mini bar n'existait pas (voir photo)! Nous sommes arriver en pleine renovation et ils nous on donné une chambre pourri. Il n'y avait aucune informatuion sur le fait qu'ils etaient en train de rénové sur le site sinon nous ne serions pas aller là. le personel à lâcceuil était antipathique. Pas de chance car le lendemain il y avaient des plus jeunes qui eux etaient gentil et serviable. Le matin il n'y avait plus de tapis dans le couloir , ils lè changeaient ¨ Je pense qu'une fois renové se sera au niveau du prix demandé.Mais la ça ne valait pas leprix payé. Restaurant cher et rien d'exeptionnel.