juSTa Gurgaon

The staff and the food were great. There was some issues with water boiler. Warm water was on call. I liked the employees and the food. Overall, I enjoyed my stay in Justa hotel.

People are number 1 in this Hotel !!!!!!!!!!!!

This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just asking for basic information was hard to get across. I actually am a TEFL teacher so I understand how to phase things at basic English level. Room was freezing cold as well. A very over priced out dates unhelpful hotel. I won’t go into how dirty the garden looked. The photos must of been taken around 5 years ago. When asked about a discount about the lack of heat the lack of hot water having to walk through corridors or the hotel to another room. There English became totally non existent. This hotel needs major work to bring up to a basic standard

I feel like I massively over paid for this property. The only way I can see this property had good reviews is if they are fake. The only really positive is the staff were friendly and helpful. The room was the issue - dirty covers, damp in the walls, damp in the bed headboard, window frames damp, floor worn out, the best bit was they asked if I wanted heating then brought up a tiny heater that looked worn out and made a load of noise like it would set fire at some point, also the hot water has to be requested in the evenings and takes 20 minutes to come through. Honestly if I'd paid $15 for the room I'd have accepted it, even though I've stayed in better for that much. But I paid $94 AUD, im sure there are better options for the price. I hate to leave negative reviews but people deserve to know the truth as it's no way 4 star and no way 7.5 rating.

It was fine - in terms of the bed, the room service food, and the breakfast it was average. The major downside was the lack of hot water -- they have a boiler that they keep off most of the time, and you need to tell them to turn it on at least an hour before you want to take a shower. Which I found out about only through taking a super cold shower one morning... And even after they turned it on, the water was lukewarm at best. Unfortunately that's a deal breaker for me and I won't be back.

Loved the 2 rooms. One like a loungeroom & the other a spacious bedroom. Great spacious bathroom with a nice bathroom. Helpful staff. Very clean. Comfy bed. Good location. Secure with guard at gate & always someone at reception. Didn't like that we constantly had to ask for hot water to be turned on late at night & again after 9am. We asked & then went for brekky waiting for it to warm up to return & it had been switched off again. Took 2.5hrs for 3 people to shower! We asked to shower in another room as it was 11:30am. They provided us a fan heater as we were cold.

Decent place, the wall damp needs to be taken care of. The rooms are good size. However buffet can be slightly better

Good staff!!! Good Breakfast!!!! Clean Rooms!!! Safe Location!!!!

Again a pleasure staying at this hotel. Very convenient and easy to reach. Avoid ground floor rooms though, they don't have a sitout/balcony - if that is important to you . Food is awesome and service is great.

food was good,near to DLF cyber hub,hotel staffs was very good,over all very good

Hotel à 20 min de l'aéroport de New Delhi. Propre avec restaurant et room service. Il a fallu demander 3 fois pour obtenir 2 lits supplémentaires pour les enfants.

over all the staff were lovely and the breakfast was small but had all the basics needed. The bed was very comfortable and the water in the shower was lovely and hot, overall the room was ok. My disappointment is how noise the hotel is, you can hear a lot of banging from rooms above and also what I can only expect to be the noise from the electric running in the hotel.

It was a horrible experience. Right from the beginning the service was horrible. Rooms were double booked so I have to wait for 1hour to make adjustments. Shocked to see the horrible room condition, completely different from the photos they have shown. Dirty air conditioner, stained walls, damaged floor...unbelievable. And I had to request for hot water couple of times. Even the offered drinking water bottles were refilled, not sealed bottles. I can't expect this kind of utter service in a 4-star hotel after paying thousands of rupees. I have sent an email to the hotel in last month but no response at all. I spoiled my trip and don't recommend a stay in this hotel.

The hotel is located in a cozy space. Nothing good nothing bad.

The stay was very good and the room was amazing booked a deluxe room with balcony

Okay. It is a typical Haryana house converted to hotel. The staff is not the most professional

It's not bad. But with this price you could get a much better hotel.

We like staying here after a trip, on our way back to the US. The hotel is small and so not known by many taxis. I printed a map to help them find the way, and mentioned it is near the Neelkhanth Hospital. That helps. There is a lot of road construction, but no noise from it. There is a nearby metro station too if you'd rather use that instead of a taxi. The rooms are comfortable, and the bathrooms are good. The breakfasts are good, and so is are the items on the restaurant menu. There is not too much to do nearby, within walking distance, but there are some nearby malls.

It's not a very fancy hotel but very comfortable. the staff goes all out to make your stay even more comfortable. The food is simply delicious. Chef Negi ensures your breakfast makes your day start on a bright note.

Booked the hotel due to its proximity to the city center and also after reading reviews on travel portals. This property topped on all parameters and won over our hearts, a simple, elegant, beautiful boutique property with an extremely efficient WiFi network. In fact the internet was the best i have every come across in hotel properties. We had dinner on bith the days of our stay at the Hotel restaurant & the food was simply mindblowing, especially the tandoor items.The breakfast menu is limited but sufficient with again the quality A+. The rooms are biog enough and the bathroom are bigger & luxurious. They even have balconies which is amazing. The property is just a 15 min morning drive to cyber-city. This is a very nice property and i recommend it strongly. Cheaper and better alternative with a more personalised service