清奈 OMR 诺富特酒店

Everything is okay except Swimming pool restricted issues. Actually i was stayed 6times of my journey in Novotel Omr, but this time the swimming guard ignored to my Kids, really disappointed..

Overall Good.

Everyone was really helpful. The rooms were clean and gave adequate products for a comfortable stay.

good

The room was nice with a comfortable chair and a good desk to work at. On multiple occasions hot water was unavailable which made for unpleasant showers. The food and service in restaurant was sub-par at best and several days later I am still sick from either the food or the water in the hotel.

Walking distance to India branch office , Quite , Rooms are good size & good std.

Customer service , Food were terrible

N/a

Bit slow service. Other than that all good

The Cleaness and Food was really good. But not a friendly hotel to understand the customer requirements.

This was a good clean property with a nice restaurant and pool. Great value.

Location, Staff, Cleaniness was good. Felt room size smaller for family.

Staff was super friendly and helpful. Rooms were clean and comfortable.

Extremely friendly staff and very helpful. Great experience. Front office staff is extra sweet.

Very nice

The hotel in itself is nice, with modern amenities and thoughtful design. That's all about it. The service is beyond horrible. It's obvious that the hotel has hired cheap labor who hate their jobs and don't want to work there. We had a busy day of travel and arrived at the hotel at 10 pm for checkin, all of us tired and hungry. It took 5 people and 30 mins at the front desk to hand out the room keys. The rooms were not clean - the toilet seat was dirty, and the water bottles had cobwebs on them. We had to call housekeeping to get those fixed and it took another 30 minutes. It took 90 minutes for room service to serve leftover cold food of the day. On top of that, hotel didn't know the concept of room charge, and after agreeing to put the meal on room charge, bugged us 4 times asking for payment while we were having our food - absolutely insulting. On top of that, they had the audacity to argue and justify their logic. Advice to the hotel management - invest in your staff quality and train them. Don't cheap out there.

Best thing about this hotel was the staff. Always willing to help and accomodate. Hotel isnt in the best place however have sound proof, clean rooms and a super comfy bed made my stay excellent. I am a light sleeper and our crew the bar a club on several nights as soon as you got into the lift you could hear absolutely nothing. Would stay again whenever in Chennai.

Very happy with the stay!

We had really good times here. All staffs were good

This hotel is very nice and room was good. Stayed only few hours as need to catch the flight. I wish I will book next time again when I go Chennai.