海德拉巴柏悦酒店

非常棒的飯店,新開的,故住宿的人並非非常多,房間很不錯,裝潢很有特色,一樓的dining牛排有點糟,服務都很好,因為是坐晚上的飛機,飯店特地通融到下午五點check out,我非常滿意這樣的服務

fantastic staff, lobby The apartment was very convenient The common areas on the top floors were very warm - the ac wasn’t quite making it there ! Good breakfast buffet Somewhat compact grounds Overall liked it -woukd return

The rooms could use some basic maintenance and updating. Our headboard was made from some type of leather material and all scratched up. The lamp shades were very dirty. There were stains on the ceiling like there had previously been a leak and nothing done to repair it. The tv does not work unless you have an android phone to cast to it or YouTube tv.

everything

Staff was not cooperative and took a lot of time to respond to concerns I had during my stay. The hotel itself is very beautiful and nice and has premium amenities. The room was very beautiful, clean and house keeping did an amazing job. The front desk really needs to work on customer service and their ridiculous policies.

Very comfortable and clean rooms and friendly staff

Customer service and responsiveness were good, the food option and food is excellent, would recommend this hotel to everyone.

We had a great experience at this hotel! It was clean, comfy, spacious, good location. It felt very luxurious and the staff was so helpful especially during some medical needs we had. We took advantage of the restaurants and the spa service it was all a 10/10. Would stay again and highly recommend

Everything was great.

Pavement can be improved

Excellent service - all of the staff went out of their way to be helpful.

Based on my experience I feel hotel staff not helpful at all Delay on all request have to wait for hours Some staff so rude

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Ottima esperienza

Great!

1) Front desk staff always greeted with smiles and are always eager to help you to ensure you feel comfortable and relaxed in all manners. 2) Our family likes the breakfast counter as they have all kinds of varieties in breakfast food. All the food they served are of high quality and excellent in taste, we like mango smoothie & special Irani chai whereas kids favorite was Donuts and cakes. 3) The cleaning staff was also incredibly good and available on prompt request, with kids around the room is always messed up but they ensure cleaning the room properly and in professional manners upon request. 4) We wanted to try and take some of Hyderabad famous food such as Hyderabadi Biryani, Chicken 65, Haleem, and famous Karachi biscuits. Hotel staff have given proper information regarding the outlet and places to visit and to get those to have a proper feel of Hyderabadi taste and tadka.

Very nice hotle and good stay.

The property was clean with friendly and caring staff

They offered an upgrade for additional thousand rupees which I took, but it really wasn’t worth it. Room was rundown and old bulky furniture taking over the entire room. Drawers and cabinets didn’t close properly and carpet was very dirty. I was there for a wedding and had no time to complain and to change my room. The view was to the valley and it wasn’t much to look at.

Excellent