乐天度假村和水疗中心Lonavala

Food quality is not 5 star standard. Some of the chicken items were too dry and cold i.e., Chicken tikka Refilling is too slow

I had to cancel the trip due to an emergency but could not get a response . Lost my $$

Amazing property with amazing staff..The view is great and the food is also wonderful.

It would be incorrect to call this property a resort. Great hotel sure, but definitely doesn’t meet the requirements for a resort. The rooms and hallways are quite spacious. Overall property has a clean industrial look. Room has a premium feel as well. Coming to the bad part, when i was there it was filled to the brim with guests. During morning breakfast time it took me 15-20 min to even get a table to sit down. And due to this rush the service was also quite slow and there was a queue at every counter. Moreover this property also doesn’t have any scenic views even after being in lonavala. Although they do have free nature treks, cycling, cooking classes etc

Really did not meet my expectations for a new Radisson. The king size mattress was two twin mattresses put together. They put them on widthwise = instead of lengthwise ll so our hips kept falling in the gap. The mattresses were so uneven and soft. The toilet was unable to flush toilet paper. The food was underwhelming. They had a band blasting music well past 10:30 so considering it is a resort and SPA it sure wasn’t very relaxing. They also have a club in the ground floor of the rooms we stayed in and we could hear the boom of the bass all the way on the 6th floor where we were staying and had to turn the fan on high to drown out the sound. I did visit the spa which was really nice and had nice massage. As much as we love Lonavala itself, given all the disappointments, we won’t stay here again.

It was wonderful weekend stay with family

Bathroom damaged

Shoma from the dining service was very good amazing service front desk was also very good almost all the staff was perfect I can say even till the tall door man he was very pleasent and always extremely helpful through out we got two suites though there’s nothing in their to make it a suite not even any ambiance literally room with a couch and ac is very very rattling and loud not worth the money better to keep a basic room

Everything was good . The disappointing part was finally at the billing desk. The person who was at the desk swiped the amount before even checking that our amount was already blocked at Expedia and we landed up paying Twice. We waited to be resolved for long ,but in vain. The concerned person assured that the amount will get reversed but still its pending. Its already been a week that we have visited the Property. I have been trying to get in touch with the Property and the concerned person at the Cash, but he seems to be least bothered to pick up the call. This was not the Ist time we are staying with Radisson. But experiencing something like wasnt expected.

Pro: The breakfast buffet had a lot of variety. Live counters for egg and dosas, continental, Indian and both veg and non-veg options in plenty. Con: The property has a good view of the hills but it has bars instead of windows which completely blocks the view!

the property is build in a very unique way using stones to give a natural look like fort.The ambiance is very good also the food was very excellent.

It was neat, clean and beautiful. The staff was so humble, polite and caring. Everything was superb. The recreational area has lots of stuff including PS5. The gym is fully equipped with the latest equipment. I would surely visit again highly recommended

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