乌代浦温德姆华美达酒店 - 度假村及水疗中心

Great experience, friendly and helpful staff

Good property!! Location is kind of outside the city ! Hard to get uber or any ride Bathroom was not very clean but in ok condition Overall 7 out of 10

Spacious rooms and professional staff.

The location had a great view of the city and the mountains. The pool was clean and the staff was nice. Things that could have been better. The rooms could have been more air tight and the hotel could use to invest in a water system for the washrooms water. It was hard water and it was not the best on the skin

Not good not a property to be recomemded

Property was amazing , sunshine lawns gorgeous . Petals on icing is petite cultural programs

Run down hotel with poor quality staff. The hotel is also outside the city.

Very slow service at check in and at restaurant for breakfast ( only one live counter for breakfast for entire resort ).Bathroom Towels were very hard and too old. Welcome drink was yuky

The staff at the restaurant was great. Lovely, smiling and efficient!

Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest

I had guaranteed the stay to my Visa which was to be charged in case I donot show up. Hotel collected full payment on visa 4 days prior to arrival & used their own exch rate of Rs.67=US$1.00 whereas official exch rate of Visa is Rs.71-.34+$1. This hotel mgmt is dishonest & fleece guests by using arbitrary exch rate by keeping a markup in conversion while my reserve card is Foreign Transaction free. I complained & got the biggest run around of my life all the way upto the F.O. Manager & when questioned they show ignorance full aware of their fraudulent activity. Beware, hotel bill will increase by almost 10% than booking rate if you are using foreign credit card. There is no escape as they already process payment 3-4 days prior to arrival. Very sneaky way o pad the income. I was scouting for a good hotel for 50 extra rooms for my Son's wedding later this year, but will look for other properties. Housekeeping deserves improvement as they didnot refill towels after cleaning rooms.

Great hotel very friendly staff would definitely recommend this place to stay. Nothing was to much fornthem to make our stay a memorable one.

It was a very pleasant stay. Very interesting architecture and excellent view of the city.

Terrible customer service,Staff wearing dirty uniforms, no cleanliness, and food is below average.

Too old and lack of maintenance Not close of been a 4 star hotel

I liked the fort like look if this vast property. The rooms were old and run down however and the breakfast service was not that good. The pastries were stale. It was a little noisy with kids in the pool yelling at 7am. It had some good features but the negatives outweighed them so I would not return.

It is located on a beautiful property. The hotel staff was very friendly,nice and helpful.

The room was nice and spacious. The property is bit away from the city, which makes it a perfect spot to relax. The service is exceptional. The hotel has events in the night for those who would like to chill out and just relax. The staff was friendly. In all a great experience.

1) The property is amazing - starting from stone carved architecture to morning sun rays kissing the balcony, fort like spread of rooms/ villas and a view of Sajjan Garh Fort. 2) The restaurant offers pretty good variations for the breakfast or ala carte dine in needs. 3) The most appealing part was the customer centricity of every staff, from the helpers in the restaurant to the front desk. I would like to call out the amazing help provided by front desk and transport department - we left a backpack in our room by mistake on the day of checking out and realized after reaching the airport. With only 1.5 hours in hand before our flight, we called the hotel and they sent an empty car immediately without any persuasion with just our backpack. The driver arrived just at nth second for us to catch the flight! We later got to know that the person who came all the way to the airport was the 'in-charge' of transport department! Kudos to the staff for such customer love..

Amazing