Royal Hotel and Villa Bali

Extremely well maintained property. Quiet location and easy walking distance to Legian Beach.

The villa / hotel was great. Spacious, quiet, comfortable. Great staff, restaurant, and location.

Upgraded to quiet room at rear of hotel area..very restful 2days..many thanks

everything was great.quiet,nice pool,nice spa,nice staff,spacey,,nothing to dislike

Nice hotel with lovely, helpful staff. Very comfortable bed. Very close to lots of bars and restaurants. Some parts looking a little old and in need of renovation.

Very spacious and clean villa. Toilet and shower a little outdated eg shower curtain and toilet made weird sounds when you turned the tap on in the skin. Hard to find in a taxi as there only a sign that says royal hotel. Staff were fantastic when I needed a dr called out and couldn’t fault the cleanliness and the beautifully gardens.

Showers had very bad water pressure, globe had blown in bedside light, bar fridge hadn’t been re stocked, bathroom although clean was very dark especially over the shower/bath. Room very noisy at night as well. Tried phoning reception a few times and phone rang out - couldn’t contact anyone. Staff really lovely but old and not well maintained.

The hotel did not tell us in advance that they did not have the room category that we booked for till we arrived and was downgraded to a room which is small. We booked for a triple bed but the new room given to us was for an extra bed. Not a proper bed. The sheets was very sandy. The staff was super bad especially the manager who didn’t want to refund our 3 night stay and after we asked for full 3 nights of refund, she ask us to pack our stuff within 30 minutes to check out because they want to sell the room. We found out that other people also had the same experience to ask for a change of room as they weren’t given the room they booked for. This is disappointing and horrible service. Never even said sorry to us for all the experience we had to go through. We will not stay at this property again! The breakfast was horrible too (as a compensation of downgrading us)

The staff here were amazing! The property itself was nice and maintained. Location isn’t the best but still near shops and restaurants. Lots of shortcuts through back streets. The deluxe queen is a very basic room, but if that’s all you need then it will suite you fine. No fridge in room, and a strong smell of moth balls. Would probably stay again if I was back that way for a cheaper night accommodation.

It was a little noisy because it was near the entrance.

Staff were lovely & property nice & very convenient to walk everywhere - but they never notified us before we got there the pool villas were being renovated & not available even though that’s what we booked

The staff were pleasant and attentive when needed. Meals were good and always plenty of choices. Hotel is dated with cupboard doors not closing etc needs attention to detail. Hot water was a challenge, when requested. It would be available for the day then it would be off and another request made and so on. On checkin they had us in 2 single beds, although I had contacted them prior to ensure one bed was supplied. When they fixed it there were 2 singles pushed together and although packing was used the dip between them led to poor sleep on a couple of nights. Will NOT stay again, was not expecting resort quality but too many basics were wrong.

Good location to shopping, restaurants and beach

The upstairs rooms were lovely but our first night there was in a tiny downstairs room, tv wasn't working properly and no mini fridge. After requesting a change in the morning we were offered upgrade. Staff very helpful.

Friendly and helpful staff

Staff were very helpful and friendly.Great place to stay. Rooms neat and tidy. gardens lovely. quiet location, however central to most things.

Definitely good value, clean, quiet couldn't ask for more considering the cost per night.

This is an older property, and it shows. But the 1 bedroom villa we had was great. Good value, huge open living with an air-conditioned bedroom and bathroom upstairs.. more pool lounges would be a good improvement.basic breakfast, very friendly staff... Great location

. I had a one bed. villa which was very clean and spacious. The staff were extremely good, both at front desk and room.Maintenance of grounds and rooms are high, and the only failing would be the water pressure, which is very low, and difficult to have a decent shower.Overall, value for money, i will stay again.

Quite place, family friendly, Staff friendly Picked us from airport and arranged airport drop off We stayed in 3 bedroom pool villa which had a balcony overlooking the hotel pool but its all very open only bedrooms lockable and not out in weather Massage from hotel nice but dont bother getting brekki here - not much range and slow service