Amatara Agung Raka

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This property needs some investment. The staff are nice and friendly but room requires maintenance. My room doesn’t have a working safe but it’s a good value for the price

Don’t waste your time and money on this one. We booked the luxury villa with private pool and it lacked on the luxury and privacy. The room was not clean and we had to request for toilet paper. The private pool was not so private because there was a guy living in a shack with clear view of our private pool. The laminate on the cheap ikea furniture was peeling and broken. The tub in our bathroom was filthy and unusable. I killed spiders, flies and ants in our room. A gecko was in our room and would make a loud squeak when all the lights were turned off. We ended up staying at a different hotel in the middle of the night where we didn’t have any of these problems. The property manager promised a full refund but now is not answering any messages. The only positive is that it’s in a great location in Ubud with lots of restaurants within walking distance.

Beautiful place

Si estas buscando buena ubicacion, aire acondicionado y agua caliente, este es el lugar. El personal muy amable pero, nos dieron una habitacion que el baño olia a orine, pedimos cambio, la segunda habitación estaba el baño lleno de hongo, las paredes con humedad, poco aseado, las paredes del cuarto sucias y la pintura levantada por humedad No pierdas la llave de ma habitacion por que te cargan un cargo extra. Nunca me habia pasado que me cobraran la llave en ningun hotel.

Good room good pool nice all round

It's really great choice to spend the night here. The staffs are friendly. One of the staff, Mr. Widi really helpful and we are really grateful. The rooms and bathrooms are clean. We slept comfortably. There are two big swimming pool. Our favorite pool is next to the restaurant. The view is amazing. So we are gonna stay there in the next holidays. Thank you for Amatara Agung Raka hospitality.

This is the best place I’ve been by far. The rice fields, the swimming pools and the restaurant are so great. And the staff is so friendly. The food is great and it has a decent price. Totally recommended.

Overall package and ambience was great. Great value for money

Rooms i booked werent available no reimbursement offered, tired rundown shabby water damaged dirty rooms,broken noisy smelly air con,green slimy pool,towels and linen stained,cat running around your feet in restaurant while trying to eat,spa required 1 days notice to get any teatments done,couldnt even get a spoon in room to make a coffee,staff were all friendly and gardens were immaculate, the rooms really let the hotel down

The villas were nice and big. They had a great view but the bathroom and bed sheets could of been cleaner then what they were.

Loved everything about it. The 2 bedroom villa was beautiful

Good hotel/villa, nice place to sleep, but AC is not good for heat. Good location with allot of shops arround. hire motorcycle available

Little to no running water to shower. Extremely dirty especiallly towels. I won’t ever come back even if it is free. Note: staffs were very friendly but management needs to fix the place up.

First impressions were good, staff were always friendly. Place could do with a lot of maintenance, paint is peeling in the hallways, the rooms have dust in the corners and the bathrooms are very average which explains the lack of photos featured when advertising the place. We used the laundry service and the clothes were returned damp and as such my partners white t shirt was ruined with bright pink splotches from pink clothes placed on top of it. I understand this is a third party service but still, not good enough, it’s basic. I also left my expensive headphones on the couch in the room but for some reason the hotel couldn’t find them when I called about them. Wouldn’t stay here again which is a shame as it has a lovely pool and the people were friendly but is let down in a big way by these few things.

The Room is quite old designed and abit dirty on the walls,,The bathroom sink was

Loved the resort and definitely would come back. Only down side was the breakfast. Limited options and bad coffee. Villa was gorgeous, view was amazing, pool was perfect. Location is ideal and convenient to everything in Ubud.

only 1 night stay, service was good but place is a bit run down.

The staff at the hotel were lovely, very friendly and helpful. However, the hotel is a little run down. When I arrived I immediately upgraded to a better room as the basic ones are in a need of refurbishment. The pool area is nice but does not get much sun and is a little disrupted by the building site next door.

Air condition and telephone out of order. Room no. 104 not comfort and hot.