COMO Uma Ubud

Peaceful resort and very friendly staff.

We received free upgrade to Pool Villa, which was a surprise for us. Everything was great. I will come back again to Ubud for Como Uma

We received free upgrade to Pool Villa, which was a surprise for us. Everything was great. I will come back again to Ubud for Como Uma.

We had a great to here. Definitely will come back again.

對客戶的反應能夠立刻處理，是我們很欣賞的態度。剛開始認為與官方網站面積有差異，經過解釋及之後的調整，另外我們很開心。餐點非常美味。

很满意这个酒店，除了装修风格很喜欢外，植栽的功力就是能让你处处赏心悦目。感觉更像是Boutique Hotel，好处就是不会有Grand Hotel那种人很杂的感觉，服务能更贴心更有人情味。另外值得一提，早餐的地方很美，身处在鲤鱼池和美丽的园林里，还有当然就是超级好吃。

Very good! They arranged a bday cake for my hubby without any request! Really a surprise!

This is my return stay in Uma Como Ubud. Everything perfect, always helpful staff, nice view pool villa, tasty food in their restaurants. Location is a far away from Ubud center, but they have free shuttle every 2 hours. Take 3 minutes to Nuri’s pork rib. Spa inside Como is superb, highly recommended.

Very good hotel. We stayed with COMO for our honeymoon in Maalifushi and decided to stay with them for our getaway. No disappointments and everything was great. Service excellent!

I enjoyed my stay in Como Shambahla Estate so much that I decided to experiment Como Uma this time. The details in the room are up to international standard, like luxurious bath ropes, chemical free cosmetics products from Como Shambahla, Bose mini hifi.....Surprises are stand-alone bath tub next to floor-to-ceiling window with natural sunlight, your own sunbathing chairs with quality towels in the terrace....beautiful turn down service with nice candles in the Terrance...quality, free yoga class with a breathe taking view and relaxing breeze. The pool side bar that I love so much offers international and Indonesian or fusion cuisine and healthy fresh made juice served with home made Italian bread, and always recharge battery of my iPhone . The view with exotic trees is very relaxing and facilities are luxurious and comfortable. Quality, thick and super clean towels, which can be rare sometimes, are well prepared for each sunbathing lounge with thick cushion. Breakfast venue has a nice fish pond view. Love their crispy fresh home made granola. Toasted, thin sliced coconut over pancake in the breakfast is a surprise. Food and juice is always yummy. Free transportation offered to and from Como Shambahla estate to have meals there. Services from front desk to restaurants are excellent and up to international standard too, staff who speak fluent English (better than many other hotels in Bali I have to say) are always eager to offer something extra.

The staff of this hotel is very lovely that: most of them remembered all the names of our family members. They proactively offered help when my elder son broke his lip in the room after he was knocked down. The hotel staff tried to offer as much assistance as they could like nursing, doctor consultation, etc. Though I did not need those, they came to my room to provide bandage and so on. And after a day and so, some of the staff also asked if we still needed any help. We felt the warmth from their enthusiasm. When I checked out, the staff offered me the hotel keychain because I indicated I like it but could not find it in the market. It was such a lovely experience that if I go to Ubud again, this hotel would always be my first choice. Last but not least, thanks to our hotel tour guide Anom who has been very helpful throughout our stay.

My family stayed at Uma for 3 nights, and we enjoyed every minute of it. Nestled in a wonderful surrounding, the hotel design is elegant yet so relaxing and welcoming, truely reflecting the COMO spirit. During our stay, we had a unfortunate traffic accident out in Ubud township, which with the kind and generous help from the entire hotel team, resolved without further complications. I want to thank the entire Uma team again for creating such great memories and I hope ti see you all soon.

Excellent property close to centre of Ubud

PROS: Exceptional service and property quality, staff went above and beyond to make the stay comfortable. Rooms were very clean, comfortable, and well-maintained. Breakfast was delicious, and I loved that the staff remembered me without asking for my room number each time. They even offered half portions so I could sample more dishes on the menu. The massage was at luxury hotel rates, but the best I’ve had in Bali. Location is slightly outside downtown Ubud, but easy to reach by Grab bike. CONS: Free morning yoga was a nice perk in theory, but the class and instructor quality were disappointing compared to other places in Bali.Unfortunately, I also got bug bites during the yoga session. Overall Takeaway A truly comfortable and high-quality stay with exceptional service, amazing massages, and memorable breakfast. If yoga in site isn’t a priority for you, this is an excellent choice just outside the busier part of Ubud.

Fantastic service from the moment we arrived to when we left, from every member of the team. Really good food options and one of the best breakfasts we’ve ever had. Good range of activities for both adults and children. Really recommend staying at Como Uma Ubud!

Great experience all round

- All staff are friendly, helpful and courteous. I would come back COMO because of their services! I wish I could name all of them throughout my stay. - Shambhala Spa is a Heaven. Rathi did all my services for 4 days. Love her attentiveness and massages. - COMO makes great effort to maintain the landscape, the layout of the property is well designed. I literally stayed in for an ultra relaxing stay. - The breakfast selection is good, it has daily selection to add on some variety. Other observations that needs maintenance - the shower head in the room is a letdown, the down light in the room also started to flicker. There is mould on the long mirror in the room, shouldn’t happen for the premium room rate.

Lovely staff. Tranquil location. Good amenities.

A boutique hotel with only 40 rooms, spacious rooms, with impeccable service. They knew the guests by the name which was very impressive. Great food, yoga and Gym. The pool bar restaurant and Italian food restaurant are worth a try

This hotel is quite far from the airport but it’s a nice area. Hotel has bus shuttles to town. Short cab ride takes u to the Cretya Club where u can see tegalalang, have a dip in the pool and dine in a nice restaurant. Hotel is also near monkey forest. Staff have recommendations on activities and restaurants nearby. I must say all the staff were very warm, polite and service was top notch. Bfast was splendid.