FuramaXclusive Resort & Villas, Ubud

飯店整體設施不錯，景色優美，人員服務很親切，唯獨BBQ晚餐很令人非常失望，號稱現烤的BBQ居然是冷的！自助餐區補菜速度不夠快，蠻長時間是沒東西可吃的！收取不算便宜的價錢卻讓客戶享受如此品質的餐點，有失飯店水準！

位置確實有點偏僻,但亦是這裡要的寧靜,選這裡可要有心理準備見到小動物 包括蛇 蛙之類

因為入住時遇到飯店抽水馬達發生狀況，因此被升級到，獨棟三房的Villa，只能用，豪華到不行形容，我們的Villa位於稻田中間，非常有渡假感，很安靜，很優閒，我跟我同行的友人都非常滿意，並且有私人管家。好夢幻啊！除了，這間飯店的位置不是位於市中心之外，其他無可挑剔，不過因為在峇厘島旅遊，大部分都會包車，所以找飯店好像也不是個問題。

請小心老鼠爬到床上，因為該VILLA的門有很大的縫隙，不幸就讓一隻老鼠跑進我們的房間，當時我們已經熄燈就寢，那時我忽然感覺到枕頭邊不對勁，張開眼發現有隻老鼠的黑影，大叫一聲，嚇得連忙叫櫃檯請人來抓老鼠，在眾人圍剿下，終於抓到這隻老鼠。抓到後，這些人說聲不起就離開了，之後兩天所有工作人員就完全沒再提起這事，連聲慰問也沒有。該飯店的設備也很有問題，許多設備都已經老舊，並沒有維修，比如泳池邊的躺椅的墊子，周圍已經明顯龜烈及發霉，但完全不見更換及改善，更別提VILLA的牆壁已經有壁癌及許多裂縫了。其位置偏遠，需搭SHUTTLE，幸好SHUTTLE還算準時，但SHUTTLE的司機會不斷地向你推銷行程。有些蚊蟲，但幸好有蚊帳。

市區接送準時，人員客氣，Villa乾淨整潔。但員工的殺虫觀念要改進。我可以忍受房問有些蚊虫，因為反正有蚊帳，所以睡覺時不會被打擾。但是飯店員工在客人尚在房間時為了清潔房問達到無虫境界，噴殺虫劑，對人身體不好。不是員工服務不好，而是飯店要教育員工，殺虫劑要在客人不在時先噴，不能在客人在時噴。就如水果要上市場前幾天就不該用農業一般。要注意改進。

Nice resort

Ketut the driver is amazing! The breakfast that they serve daily is amazing. They have vegetarian options that rotate daily based on international cuisine. they offer a shuttle that goes into Uber center that is very convenient. There is also security right before you enter the resort so you feel very safe. It is very easy to contact them for any needs or accommodations via WhatsApp.

Staff services are great. Location wise is slightly further out, but ok. Property condition is quite old. The photos don’t really represent the condition of the property

Adjoining rooms were excellent. Need hooks inside and outside of shower stall to hang clean or dirty clothes when taking shower. If 2 ladies sharing a room, need extra wall mirror, one mirror by the sink is not sufficient and mirror area not well lighted. Also window view shows a unkept patch of grass. Put different kinds of tall vegetation and some flowers will beautify the view. Thank you.

Accueil du personnel et disponibilité

Highly Recommended for Convenience and Relaxation This resort is a fantastic choice! The daily shuttle to Ubud was a major plus, and the friendly drivers were a great source of local tips. The spa services were also wonderful and provided a much-needed dose of relaxation. Excellent facilities and service made for a truly enjoyable stay.

Mooi verblijf vlakbij Ubud (met gratis shuttleservice) en heel vriendelijk personeel!

Fantastic stay in this amazing hotel, the room was huge and all the staff were very helpful. The premises also had strict security which was great.

my vila dusty

Beautiful rooms. Amazing service. Tranquil ambiance just amazing. Massages are stunning anf hoghly recommend. Being in the tropics there are insects but harmless

Me and my partner stayed in the standard rooms (9xx), instead of a villa. Mosquitos issue Overall we are giving a 3* rating primarily due to the mosquito issue that we experienced. Each day we woke up with fresh bites. The staff offered us a mosquito killer spray which we then used, but regardless there were always more mosquitos and this wasted a lot of time everyday and made the stay really uncomfortable. Other reviews aren't mentioning this so possibly our room had an issue. We always left doors and windows closed so maybe they got in during room service. One bite got infected with cellulitis and needed a doctor visit and antibiotics. The staff pointed us to an on call doctor who was available at midnight and charged £85 (for on call visit, oral and topical antiobiotics, cleaning kit). Possible areas of improvement: - install small dining table setup to eat or work when needed in the room. - shower needs extra shelf to store additional items, existing shelf is too small. - install pool table or table tennis table to pass time at resort. - more wardrobe storage space. Things we liked: - Friendly staff eager to help, eg let us use kitchen microwave to heat leftovers once - Big bed, reliable WiFi, decent size TV, good water pressure, toilet bidet, powerful AC, spacious room, swing, views.

Pool villas were amazing. Stunningly clean. The staff were extremely friendly and welcoming. The only let down was the food. We were there for 4 nights, not one single breakfast or dinner was served hot also portion sizes were small.

.

amazing staff

Amazing experience