Melasti Beach Resort and Spa

there was no hot water and when they fixed it there was no water at all, i didn't end up staying there we got our own villa somewhere else.

Location and the gardens and Balinese tradition

The property is an absolute disgrace!!!!! It is tired, filthy and so unkept. NOTHING at all like the pictures. Sheets are brown, towels are brown. Cob webs swinging from the ceiling that is covered in mould. bathrooms are absolutely filthy. The pool has a nice ring of scum around the tiles. The breakfast is just so poor its not funny. Please your options and as you get what you have payed for!!!!!!!!

I have been staying there annually for more than 13 years but it has declined drastically since COVID I asked for ground floor but put on first floor luckily it had a ramp but was only for 2 nights then changed to ground floor. The first room we were in we’ve stayed in before and the bathroom door still gets stuck not fixed after constant feedback of 3 years. Bedding and towels need replacing very washed out and grey with holes. Breakfast below average. Gardens used to be beautiful now neglected and needs a good clean out. 2nd room we stayed in the entrance door very difficult to close and a few days later the bed collapsed but great service in the way that after contacting reception they fixed both problems within 5 minutes. Cafe on street entrance had bad service had to wait 40 min for food that was overpriced for such small tasteless serves. We won’t eat there again. Tv reception very poor and only a few channels needs smart tvs. Most hotels now have them. Needs painting. The pools are terrific. The staff were great and the surrounding area we love the shopping eateries are spot on but not sure if we will be back there’s a lot of well priced nice accommodation close by

Great closed to beach and shops plus dinning

Friendly staff and great location. Love breakfast buffet

See Trip Advisor. Black mould ceiling in bathroom, cracked basin, dirty bath and shower, putrid stained old mattress and stained mattress protector, no pool towels for days, dirty kettle, previous guests food left in dirty fridge. Beligerent manager. He lied to us 3 times about being fully booked and only having the rooms ge showed us. We asked for a room with some power points as we bith have CPAP machines to sleep with. He said they didnt have any rooms. Our friend then complained at 9pm when she saw the state of her mattress. 30yrs old and stained and black mould! Suddenley they were being shifted! When we saw they had a powerpoint right next to the bed i said why wasnt i offered this room. They suddenley said you can.have the room next door. They showed us 2 rooms before the moukdy mattress episode and giving us a long power cord to drape over the dusty bedhead. Then they give us what we had asked for. No assistance with baggage at all. Our room didnt have any towels so i returned yo teception. The manager just said find the room cleaner. Its a big hotel! I had to climb to the 3rd floor and look for their trolley.Pool is dirty with black tiles and thick grease ring around it. Bread mouldy at breakfast. Not worth the money we paid. This hotel should be removed from Wotif!!!!!!!! I wanted to contact you and ask for our mo wy to be transferred to another Hotel but you dont have an assistance line!

Near beaches

Beds hard

What you pay for you get Cheap and nasty. It only deserves a 2 star rating Worst breakfast I have ever come across in a hotel, stale pastries and cakes, not a good variety in fruit. TV didn’t work, no hot water, aircon didn’t work and fridge froze everything, moved to another room at my expense, The position is fabulous, staff are lovely To the person who owns it spend a bit of money and update your hotel

Very run down, dirty. Rooms are mostly, bathrooms rusty and mould. Water either running cold or extremely boiling hot. Phone in room not connected. No pool towels or bath towels, when you get them, they are damp and smelly. Would not recommend staying here!!!! Better places to stay nearby for the same price!!

I made two bookings. One for friends and one for ourselves. Our room was supposed to be Deluxe and was a disgrace. Neither the shower in the bath or the stand alone shower had hot water even after running it for 25 minutes. Shower heads were broken so would have been unusable anyway. Toilet seat was falling off and bathroom in total state of decay and lack of cleaning or maintenance. Bedding stunk like old sweat and looked like the sheets weren’t clean. We were downgraded the next day to a Superior room where we had hot water in the bath shower but the stand alone shower head was unusable due to being old and corroded. Toilet wouldn’t flush properly so we made do using a bucket. The whole bathroom was a disgrace and had to prise up the plug to empty the vanity sink. Bedding smelt like dirty tea towels even after a linen change so I resorted to taking them to local laundry bi daily to be cleaned. Blanket was dirty. Bought our own pillows and protectors as the supplied ones were stained and one had mould. Declined daily cleaning in the end as they were in land out in 5 mins and floors were never mopped. Bought cleaning supplies and cleaned myself. The staff were generally nice but seemed very defeated so I’m guessing it’s a management issue that the resort is so unkempt and filthy. We have been to Bali close to 30 times staying in various classes of hotel and this was the worst we’ve ever encountered. Couldn’t move hotels as no refund available.

Nice basic place to stay central for everything. Maintenance team quick to respond to faulty air con and safe.

Loved the location and Balinese style but in urgent need of basic maintenance and upkeep. Cleaning poor with even the light and power points blackened. Power points and other hanging off the walls with exposed wiring causing me at least one electric shock.

The Melasti Beach Resort & Spa is a great hotel to stay at considering the price per night. Inside the room 110 is quite large and spacious. Living room with separate bedroom and bathroom with 1 shower and 1 bathtub/shower. The property grounds are immaculate and clean. The only negative thing I can say is about the bathroom. The water does not drain well in the sink or either of the shower areas. The water pressure is about as good as you can expect being in Bali but it did work well the entire visit. The water from the showers will get all over the floor each time you take a shower so an extra towel or 2 can do the job. The room was cleaned at excatly the same time each day around 11am. The property and the staff are all great and make your stay very easy going. Very easy check in and check out. The hotel goes all the way back to legian beach and has every you can imagine at the front of the property off Jl padma utara so you really can walk anywhere you want to. Very accessible location and Im sure i will always go back to this Hotel in the future.

Place was showing its age but it was clean and comfortable, on the beachfront, and friendly staff with a lovely breakfast included

Needs much renovation. Dirty bathroom. Was charged extra when we went to check in. Original room was musty , with shower over the bath & single beds. Not what we asked for.

Please avoid this motel at all costs. There is mould in the rooms, and the smell smacks you in the face when you walk in the door. The hot water system does not work in a majority of the rooms. The whole resort needs an immediate upgrade. The outside requires repair, and a paint job would not go astray. The grounds were overrun with long grass and weeds. I was at reception one morning when another guest came up and advised that he and his wife received an electric shock when they went to turn on the shower. Rooms are not restocked or cleaned properly. It took them three days to clean our bath and basin and we constantly had to request clean towels. Included breakfast, which we paid for, was very basic. The toaster was from the dark ages and not sure if it was safe to use at all. We ended up utilising the wonderful restaurants and bars in the vicinity. There is no spa with this "resort and spa". The air conditioners are set up right outside your door and drip water all over the tiles along the walkway which makes it extremely slippery. The staff are amazing and tried to rectify the issues we had. A lot of time and money needs to be spent on this resort to bring it back to its original state. Definitely deceiving photos on the website. SO many more beautiful places to stay in the vicinity around the same price we paid for this run-down resort.

Need lots of repair work done

Location was excellent. Breakfast very good. Pools were well maintained. Staff very friendly and eager to please. My only complaint was the bed had been broken and was very uncomfortable and noisy resulting in poor sleep.