Mulia Resort

适合宅度假，设施齐全，靠近机场。

最好的👍👍👍 舒适 干净 景色优美 食物美味 服务超级友好

这个价格来说，还是很值得的。食物很美味。只是海滩附近的游泳池维护得不太好。

这里是个放松的地方。我们很享受在这里的每一刻。

食物很美味。酒店维护得很好。第一国民银行的员工 Wayan Sapta 非常棒。

这是我们第七次入住巴厘岛穆丽雅酒店，无论是商务出差还是家庭度假，但这次我们对接待员 Mas SABIAN 的服务有点失望，他对我这个本地客人和在我之前接待外国客人的服务有明显区别。对于尊敬的总经理，如果 Mas SABIAN 能再次解释一下他的工作标准操作程序就好了。我的妻子也对这次服务和之前的服务的区别感到惊讶。甚至在被带往 1 号楼或 2 号楼时，我们甚至不知道是哪栋楼，自己走都走不通，直到最后被一个拿着行李箱的服务员追上。问题是？是因为我这次住的是普通房？不是像以前那样的套房？还是因为我们是当地居民？我们甚至没有得到迎宾饮料。对于 Irene Christie，非常感谢你帮助我们快速而清晰地完成退房手续，友好、谦逊、乐于助人，所有的接待员都应该这样。所以，Mas SABIAN，不要用你的态度毁掉巴厘岛穆丽雅酒店的形象！

酒店很干净，房间灯光需要更明亮。

Untuk hotel bintang 5 oke-oke aja sih gak yang wow. Hal yang paling kurang sih menurut saya penerangan, baik di kamar maupun sepanjang jalan lorong gitu agak gelap, bahkan beberapa lorong enggak ada lampu sama sekali, jadi kalau lagi malam gelap banget. Check in line-nya kurang jelas jadi sempat diserobot orang lain yang baru datang padahal saya sudah tunggu sekitar 10 menit. Handuk yang dipinjamin di area kolam renang bau apek, harusnya mereka bisa lebih perhatiin lagi ya. Selebihnya oke aja sih.

I was disaapointed with the presentation of the in room dining meals. It looked like they did not prepare and tried to serve costumers.

Perfect to spend your fullday inside the hotel with your family/loved one.

Nice and good hotel and cleanness.

Good and nice and it will be come again in the future.

This hotel has never failed me. I have been to Mulia Bali a few times since it first opened. This time I went to Mulia after being disappointed with another hotel. Even after 10 years plus, this hotel still has its charm. The bedroom is spacious, the bathroom also luxurious and spacious. I even got a welcome macaroons from the staff said, "welcome back". Thank you Mulia for uplifting back my holiday mood after a bad experience from another hotel.

Hotel nyaman, view langsung pantai. Makanan enak-enak. 😋

This is the worst 5 stars hotel I've ever experienced. Their service sucks. We were staying in The Mulia and nobody informed us during check in that they have 3 interconnected properties and that guests were not allowed to enjoy certain facilities or eat in certain restaurants. We went to one of the cafes that served high tea by the pool. We were told that we were not allowed to sit there or eat at the restaurant, and the staff proceeded to kick us out. The waiter said that that place is only for guests from Mulia Villa, which was different from the Mulia property that we were staying at? I mean who cares that you have 3 different properties? All 3 properties were connected to each other and there was not a single sign indicating where we were. How will you guests ever that know which facility belongs to which property? As they were kicking us out, we asked the staff where by the pool were we allowed to sit. 45 minutes later another waiter came and said that the area for reservation only? What! I mean we paid to stay here and they are kicking us out from their facilities! In addition, the staff were rude, very unhelpful, and gave us the wrong information! This is incredibly upsetting. If that place is for reservation only please just write it there on the table, or inform us during check in, so your guest will know what to do. Not just let them wander around the hotel and later informing them that they were not allowed to be there. Such a bad service. I will never come back to this place ever!

This hotel is perfect for a family getaway or honeymoon. It boasts several pools and restaurants with nightly entertainment. Staff were very friendly, helpful, and spoke very good English. The buffet breakfast was very extravagant with dishes to suit any palate. Would highly recommend you include this in your stay at the Mulia. The resort itself is immaculate and I could not fault it one bit. If I visit Bali again, I will definitely stay at the Mulia.

Setiap ke Bali pasti memilih Mulia Resort jadi akomodasi utama kami dan keluarga, staff lobby ramah seperti Mbak Mita, Irene dan tim lainnya, serta staff di lapangan seperti Alfik, Prasetya dan Dharma yang sangat helpful. Pokoknya gak bisa pindah ke lain hati.

Saya pesankan kamar untuk mama saya. Kita pesan 2 kamar. 1. Mama saya baru check in jam 11 malam dan ternyata harus nunggu 1.5 jam karena kamarnya belum ready. 2. Harus deposit 5 jt. Pas check out mesin gesek ga bisa error. Jadi harus nunggu proses 7-14 hari kerja. Lalu kita complain ke reception permasalahan tersebut dan mereka bilang kenapa complain ke saya? Bad service banget. Semoga bisa ditingkatkan lagi pelayanannya ya.

Staff hotel yang ramah dan proses check in yang sangat cepat dan tepat waktu.

Dateng jam 23.30 malam hari kamar belom siap dan salah kamar. Reception tidak ramah.