Pertiwi Bisma 1

I checked in for 2 nights and was placed in a damp, mouldy room, far from reception. As I arrived very late and tired, it was too late to change rooms. I was in a room that stank of damp and mould. It probably hadn't been aired for weeks. The bedding was damp and the aircon didn't work. The next day I complained and asked to switch to a non-moldy room. I was promised a call back, which never came. As I was staying a total of 2 nights and had heavy luggage, I decided to endure for a final night. The room was about 5 flights of steep stairs down a valley and I didn't fancy lugging a 25kg suitcase for the sake of 1 night. A real shame as the photos make this place look like a relaxing oasis.

The property was clean and the staff were amazing. Just would have liked a do not disturb sign on the door outside the room as the cleaners used to disturb you at really early hours in the morning so if you wanted a lie in then there was no way of telling them to not disturb you.

Very quiret hotel in Ubud, away from crowded streets, and yet very near center and Monkey Forrest. The Joglo villa with pool view has the most beautiful wiew and you wake up to the sound of birds and animals.

Absolutely breathtaking! We stayed with our 18 month old daughter and the staff were fantastic with her, a super big thank you to Manik, who entertained our lil girl and showered her with affection. This property is steep but stunning. The villas are a ways down the hill and is a bit of a hike to get up to the roads, the rooms however are located at the rop of the property, above the top pool.z

Villas were lovely. Well located on Bisma street just off the main streets in Ubud. Lots of nearby bars and restaurants, with the property set down a lane which meant it was very quite at the Hotel itself. Breakfast was good in a buffet style with a mix of western and local foods. and the staff treated us like royalty. Really pleased we chose Pertiwi Bisma. They do however need a bit of maintenance as there were a few issues with the curtain rail not being well secured and a few other bits looking like it could do with a refresh.

Property in a great Area many dinning, massages, shopping options.

Staff were super friendly, Brekky was great, view from bungalow was great, few broken things but overall happy and was very quiet and relaxing

Okay, location is everything. The pool is pretty. Rooms/ bathrooms are moldy and the beds are very uncomfortable. Asked twice for an extra pillow and never got one over our 3 night stay.

The food at the restaurant was tasteless, and it took 1h for them to prepare 2 eggs with toasts and there was only 1 more table with us with 5 people. There were only a few chairs at the pool, but not enough. When we arrived the first room smelled mold a lot, but they changed us to the second floor although was a little better was still humid, with mold on the walls and the air-conditioning wasn't working properly. Neither the phone was working to call the reception, so every time I needed something I had to go to the reception to ask. The staff was kind, but the cleaning room was reasonable only.

We had two rooms booked one room was good the other room had mould on the celling near the aircon and the aircon didnt work, the room had a over powering smell of mould so we asked for the room to be changed, the staff assisted with this.

Beautiful place , but the bathrooms need a lot of work . Very friendly staff

Absolutely perfect! Happy, friendly staff at the most beautiful property possible. The location is ideal for walking around Ubud. Easy access to the part of Ubud and the Monkey Forest. But the staff make the stay at Pertiwi Bisma 1 absolutely perfect!

I liked the friendly staff, and there many negatives to list in the review. A few to mention, the incredibly dangerous and steep walk to my room was unlike any place I have stayed (61 countries). The stairs were slippery and no rails were offered. The wifi was essentially not functional and made it impossible to check email. No telephone in the room. The bed was incredibly uncomfortable and poor quality. The patio door would not close. The bathroom light was not working and had to demand its repair so I could shave. I cannot in good conscience submit anything beyond 2 stars. I will never return.

Villa was infested with spiders and there was no running water in the washroom.

We found Pertiwi Bisma to be one of the nicest hotels with a view from Ubud. They provided a good service and also, the two pools are amazing!

I loved this property. The staff is wonderful. They were friendly, professional, accommodating & very helpful arranging excursions & a driver. The hotel is beautiful. The pools were incredible! And the landscaping was beautiful. I only wish we could have stayed longer!

Great property, wifi is a bit slow in some areas, otherwise all good.

When we checked in and shown to our room, the bathroom wasn’t great at all. It was just very dirty, we went to the reception who were very helpful. They shown us another room, which wasn’t much better and after a while, we managed to move to their sister hotel - Pertiwi Bisma Resort and Spa - which was an absolute dream! Couldn’t recommend that hotel enough. Really clean, massive room, beautiful setting and the pools were incredible!

Great little hideaway, nice bungalow and great staff.

Good place if you want to spend a couple of days and I would recommend the breakfast. The pools are also great. However, we had a few problems e.g. ant problem, wifi problem, and a strong sewage smell coming from the bathroom one day (and no water). It was also on a very rough road. If you don't like stairs don't go here!