Villa Air Bali Boutique Resort & SPA

The hotel itself is nice but unfortunately I had an unpleasant stay! First is the tiles they used within the villa, in lounge, kitchen and bathroom, very slippery. Second is the bathroom, when take shower the water splash out and runs from the side down to the floor creates a pond, damped the floor towel, uncomfortable and dangerous. I informed the staff on the risk of injuries and asked if they can do something to reduce the risk but nothing can be done, and unfortunately my wife slipped and injured! Staff were called but didn’t show much care on my wife’s injury and denied it was the hotel liability. I was shocked and disappointed how they reacted. This was the worst experience on hotel service I ever had, very disappointed!

環境清幽，服務態度很好，早餐可以直接送到villa.非常貼心舒適。

The water in the pool are very cold. But the environment very nice!! Recommended

D Staff 好NICE, 佢有免費車送我去市內觀光或餐廳, 食完飯段可以叫餐廳通知酒店接送我,好方便

スタッフはどなたも素晴らしく親切でした。他のお客様と顔を合わせることがほとんどなく、部屋にいても話し声さえも聞こえることなくとても静かで、また施設内のきれいなお庭を見ながらリラックスすることができました。

ヴィラがとても広い上にプライバシーも守られていてとても過ごしやすかった。 また、近場であれば希望する場所まで車で運んでくれるサービスはGrabを呼ばなくても済むのでありがたかった。 宿泊費も高くはなく外資系の高額なホテルに泊まるよりずっと良いと感じました。

最高でした

朝食のクオリティーが最高 ビュッフェスタイルではなく、セレクトして注文する形ですが、美味しかった。

Quiet nice , clean , like home away home stay

Overall the property is quite nice, however, I would not have it as a five star hotel. The area of Seminyak is not the best place to be in Bali and the hotel is a good bit away from where you want to be and all of the roads have no footpaths and is pretty crazy to walk along. Pros: - Villa is lovely with big outdoor space and private pool. - Staff are nice but lack common awareness for guest experience. Cons: - Found mouse droppings all over the Villa. - Area is awkward to walk anywhere to and requires taxi (they offer a shuttle within seninyak but are largely too busy to drop you or can only take you 5 mins down the road). - Food was not great in the restaurant and very much dead. - Went to watch the music in the restaurant on the Sunday (supposed to be playing from 6 - 9) but the musician was gone for a 45 min break (during a 3 hour set) and didn’t get to see him. - Spa is way overpriced in comparison to local spas. - Only had breakfast once during 3 night stay as they don’t serve before 7. They charge 180k for the floating tray. I was hoping to get this waived as I only breakfast once but they were unwilling to do so.

From the time you arrive to the time you leave the staff are uber attentive. The villas are spacious, clean and the outdoor kitchen lounge and pool are an added bonus. The food served is also great.

キャンドルライトディナーはリーゾナブルで良かった。

Villaen var dejlig, stort udeområde og kæmpe badeværelse. Servicen var utrolig sød og dejligt at få serveret morgenmad i villa

The villa is big but look very old,

Villa is very beautiful, the stuff were super kind and helpful I definitely recommend this place And will be back

Excellent

スタッフの方みんなとても話しかけやすい態度で、質問や疑問にも丁寧に答えてくれた。 サービスも充実していて施設を存分に満喫できた。 シャワーが真上と手に持てるタイプと2種類あるようだったが上手く使えず真上からしか出てかなった。 ただ、それ以外は本当に満足してます！

はじめてのヴィラ で、中にはいったら部屋がとても広くてとてもおしゃれな感じでとても貴重な体験ができました。 1日1回送迎してくださるサービスがありお買い物にも行けたり、日本語の話せるスタッフさんがいて教えて頂けてとても助かりました。

日本語で話しが出来る方も多く安心して過ごすことができました。しかし、英語で話しをする時はもう少しゆっくり話してもらえると良かったです

蚊が多いかったので、折角素敵なVillaでしたが滞在も部屋の中のみとなってしまい、とても残念でした。