The property was clean and the location was overall good. Walkable distance from restaurants cafes etc.
my complaint was that Staff were unpleasant and rude. I booked the hotel for two people. Arrived at the hotel with the second person I booked for and a friend who was accompanying us while we got ready for to go out to eat etc. Staff made her leave her id card which we thought was normal and part of hotel rules. As soon as we finished checking in the hotel staff named Filipo asked us if she was staying. I explained we were only going upstairs to get ready and coming right out. When I asked him what were the rules when it came to having guests upstairs he told us it was allowed but she couldn’t stay overnight. I emphasized she was not staying overnight. We went upstairs and half an hour later we received a phone call asking if she was still upstairs and what time she was leaving, this was around 10:30. Once again, I explained we’re getting ready to come out so she would be leaving with us shortly. We left the hotel to go have dinner right next door and because I had a headache, I came back to the hotel, alone, to get my headache medicine. The new staff at the time around 11 asked me once again if my friend was staying overnight after we all had already left the building. I felt harassed and uncomfortable through out the stay at Albany hotel and would not recommend to a friend. This will be my first and last time staying here as I felt the staff were rude and disrespectful.