博尔戈圣彼得酒店

While the property itself is beautiful, our overall experience was extremely disappointing and fell far below the standard we expected. From the moment we arrived, we encountered multiple issues that were handled poorly by management and staff. Our initial room had no functioning air conditioning, making it uncomfortable and unusable. We were initially told the hotel was fully booked, yet we were eventually moved to another room after considerable discussion. This was particularly frustrating given that we had even offered to pay for an upgraded room. The most disappointing aspect of our stay was the way my wife was treated. When she respectfully raised concerns regarding several issues we experienced, members of the staff responded dismissively and, at times, appeared to laugh at her concerns rather than address them professionally. No guest should ever be made to feel ignored or ridiculed when raising legitimate issues. To make matters worse, hotel staff damaged my wife’s luggage during our stay. Management acknowledged the issue and repeatedly assured us that they would resolve it and make things right. However, after we checked out, those assurances turned into delays, excuses, and ultimately a complete lack of communication. Despite multiple commitments to address the matter, management stopped responding altogether. We booked this property expecting a memorable and exceptional experience for a special occasion. Unfortunately, it was terrible and staff underwhelming.

This pristine and beautiful property took our breath away upon arrival. Five star service and amenities abound. Our suite was stunning and well appointed. We felt as if we stepped back in time and were reminded of what outstanding service and accommodations should be like ~ a much needed respite after a busy week in Florence. The restaurants were outstanding. Top notch property and my husband referred to Borgo Santo Pietro as the most beautiful hotel he’s ever stayed at. So very grateful. The Heils

Everything was perfect. Life-changing stay!

Always wonderful stay here

The most magical place I have ever stayed!

Every thing , it was like being in a heaven 😍

incrível, hotel lindo, restaurante muito bom

The property is gorgeous. We had plans to visit other places nearby but ended up spending more of our time within the property itself because we enjoyed it so much.

Out of a fairy tale

The lights in the garden outside are on all night and the curtains don’t block the light. Despite multiple requests they were unable to switch them off. This was emblematic of a generally rigid attitude to service throughout. Breakfast ends abruptly. At exactly ending time all serving spoons are whisked away and doors to food closed. This didn’t stop them running out of yoghurt early however. The food was poor. My bean soup was a warmed up heap of beans that were still cold inside leading me to imagine a rapid but inadequate microwave. The property is beautiful but let down and I came away feeling unhappy and frustrated. The exact opposite of the feeling one wants after a stay in the countryside.

lieu magnifique , personnel à l'écoute et plein de gentillesse . Le restaurant et l'auberge sont délicieux

Un lugar al que sin duda, volveremos!

The Best thing about “Borgo Santo Pietro” are the people that work there. The most memorable place to finish an Italian Vacation. It’s not my first time, and it’s not my last.. Everyone should spend time with “Justino” herb specialist.. he is the nicest person in all of Tuscany The Best cooking class , especially this season.. I came home a pizza maker and Italian Chef

Best stay ever

Great great experience. A beautiful property, great staff , nice walking areas around it . The farm and animals added a nice charm. We loved the food, the tranquille ambience, hotel cats, everything was great. The only thing they need to improve is the concierge service ( one of them was not very responsive ) and had limited options to suggest even though the area around the property has lots of things to do. Yet, we would be happy to go back. Take care of the cats . And really the food is superb .

Beautiful place

Traumhaftes Hotel. Es stimmt alles. Selten so schöne Location gesehen. Sehr sauber und das Personal ist sehr freundlich und zuvorkommend. Alles in allem TOP. Sehr romantisch am Abend. Wir kommen wieder. Es war unvergesslich.

Unbelievable property with top of the line service and Michelin dining!

Non plus ultra! Kein Wunsch blieb unerfüllt ❤️.

Beautiful property and excellent staff. Great activities available and great walking throughout the grounds.