Borgobianco Resort & Spa Polignano - MGallery Collection

The staff was excellent. Desiree in particular was excellent…she was everywhere to oversee all aspects of the resort and was helpful to all her staff…she led by example!

Excellent throughout

There was mold in the bathroom. Its not a 5star resort

Beautiful, quiet and friendly hotel! Will come back again <3

For us this was the perfect choice and base for visiting local places of interest. Free shuttle to polignano a mare ! Short drive to Alberobello, Locorotondo, and Monopoli and Our favorite Matera ! We loved the pool area and restaurant and the AC in the rooms was good ! Clean towels twice a day and All the staff were a pleasure and treated us very very well ! Very grateful for making our visit so memorable ! The resort is a bit out of the way but is so nicely maintained around wonderful old olive trees and farmland ! We loved it !

Wonderful hotel, beautiful pool area, large spacious rooms (ours had a balcony), staff exceptional, food good.

Great staff. Great breakfast. Great room. Will go again

It's always a good expérience when we stay at Borgobianco, the personnel is excellent the breakfast to. It's the fourth time we spend in this établissement and we recommend

I raised an issue with the experience on wifi during my stay which was not great. Meant I missed a very important work call. Hotel is very tired and old. Needs refurbishment desperately. Staff were great and do a lot for you. However, small things like the hotel shuttle you’d assume it’s free but you charge €3 ! That to me is a joke. Not 5 star service. Profile on Expedia is not accurate. The hotel is a lot more tired and old in reality. For the cost of my stay it was very disappointing

Just the most stunning property with the best staff! Even more dreamy in person than the pictures

Beautiful Masseria excellent service and beautiful people who attend the hotel. I would come back with out doubt! Thanks, Thanks, Thanks

It’s a beautiful hotel.

Charming friendly staff in a wonderful chill hotel in a beautiful spot. No pretensions, just solid service, good food and thoughtful staff.

Has an absolutely lovely 4 night stay in July and wanted to stay longer! Fantastic hotel, excellent friendly staff, lovely pool and spa. I will be back again soon!

We had a wonderful stay; best sleep ever as the rooms are comfortable and quiet. The food is very good and the pool is as lovely as it looks in the photos. It was very hot but the ac in the room worked very well. The standout is how welcoming, helpful and kind all the staff were. Would absolutely stay here again.

I recently stayed at this beautiful hotel and couldn't be more pleased with my experience. The hotel has an authentic italian charm, it was impeccably clean, providing a private and comfortable stay. The service was nothing short of amazing, with the staff going above and beyond to ensure a pleasant stay. One of my favorite features was the lovely patio terrace, perfect for relaxing and enjoying the surroundings. The location is also ideal, just a 10-minute drive from the beautiful Polignano a Mare. I can't wait to return in the future and enjoy this wonderful hotel again!

Very good sleep, Courteous staff, everything worked well. Air conditioning was good and effective in the heat

DONT WASTE YOUR $ NOT 5star. It is def not a 5star hotel. Lobby: completely outdated, old.I was in room 118 were the ac never worked, same as wifi (for 2 days). Pool: area is disgusting, all towels are old and threads are running out the edges. Sun beds are full of sunblock and ruined by dirt. The pool itself is turning black on patches, looks like mold, as if there was no maintenance. The staff never came to ask if we wanted something from the bar, instead they were flirting with other customers. We had to walk to the bar to make them pay attention. Music was a local radio. Unacceptable! The lifeguard was on her cellphone all day long and of you asked her something she would had an attitude . Room: ac shot down at 4 am in the morning. Called the front desk, a representative came to the room said there was nothing to do, that I needed to wait until the next day to make a complain. Electricity was shut twice. Next morning I asked to speak to the manager . The solution, a cooler/fan that was dripping water all over the floor, they had to put a towel beneath the machine to stop the water from running. There was a tooth pick on the bidé that was never cleaned in 48hr. Spa: had a couples Aphrodite massage. They were understaffed. Masseurs had jeans on. Only one massage bed. The other one was a wooden table no space to lay your head on (like a massage table). Was charged 200€ for it. I explained all to the manager twice, solution never worked. Portable wifi, not a 5star hotel

It's a beautiful property. Like the rest of Italy, it was extremely hot while we were there in July 2023, and at times I think the central air conditioning was straining.

Our stay at Borgobianco was wonderful. The staff were welcoming and always helpful and pleasant. The meals at the White Restaurant were always exceptional allowing us the enjoy local selections that were always delicious. Use of the indoor pool and spa was very relaxing. Highly recommend Borgobianco for its elevated quality of service and ambiance.