高卢艾美酒店 - 米兰

Very clean. Modern rooms

The staff could not have been better. They were very responsive to any request and they had 24hr concierge. Room was great, breakfast was outstanding. I highly recommend this property

Wish the restaurant was open while we were there- but the bar was great! Staff throughout the hotel was amazing! Rooms are wonderful. Wound definitely stay here again.

Luxury stay with very nice room and friendly staff. Facilities were very well kept.

This was our second time visiting Milan, and we had to stay at the Hotel Galia again. It is excellent.

Great staff and amazing hotel especially the spa amenities.

Wonderful! One of the best ever! Staff is professional, friendly, knowledgeable and helpful. Hotel is convenient, rooms delightful, and breakfast incredible.

Perfection. Close to the train station is a plus for travel. But be careful

Renovated and clean and upscale premium hotel Staff friendly

Upon my arrival, I was checked in to a room with mold and cigarette burns on couches and a terrible smell in a room. I have informed staff that I will not be staying in this room in a hotel that holds a LUXURY collection line and charging visitors minimum of $420 a night. I was asked to stay in room while they are working on correcting the issue. 1,5hrs later, I have come to front desk, where all staff looked surprised about my concern and complaint. I showed photos of room condition to reception and hotel manager was not available to speak to. I was asked to give them 4-5 hrs to find another room for me. I wanted to cancel my reservation and move to a different hotel, however I was informed that since I booked a bundle deal with Expedia, I am not able to cancel or get a refund for part of hotel and payment of $2100 stays with hotel. In about 6hrs I was given a room, that still had a strong cigarette smell. Bathtub had dust all over and so did coffee machine. All photos were send to Expedia agent, who informed me that it will take 24-72 hrs to take care of my issue to this day with NO resolution! But to make matters worse - last two day of my stay Hotel had NO HOT water and absolutely unapologetic they said we left some nuts and dry fruits in your room for inconvenience. I only wish I could upload photos to my review, so no one gets to experience what I have been through. Choose a different property and actually get to enjoy your Milan experience.

Great location next to train station with shuttles to Duomo area. Very nice!

Have stayed there a number of times, property could do with a makeover

Allowed for early check in and the staff was super nice and always supportive. It felt like a five star hotel.

Facilities and staff are always excellent

Excelent location but cleaner

Customer service could be warmed

Our experience was beyond amazing, all the staff was accommodating and welcoming. Highly recommended, definitely staying here again

Good location. Room small but reasonably well equipped apart from tea. Only 1 teabag on 1st morning. None on 2nd morning. Asked at reception and received 3 on 3rd morning. Rooftop bar closed for a private party on 2nd evening. Both bars closed for private parties on 3rd evening. Extremely poor that they don’t prioritise their paying hotel guests. At €500 per night this is very poor. We had a bottle of wine in our room. We may as well have been at home.

Over all it was good this is the 2nd time staying at the hotel

Great