格兰酒店蒂齐亚诺孔格雷西

No cold water, with hot water coming out the taps, shower and even the toilet, indicating a leak which must be a health violation. They are aware of this and still provide drinking glasses by the sink. This has been the case for at least 3 months based on other reviews. Our room looked as if it hadn’t been redecorated since the hotels construction in the 80s, as if it had been waiting for us all that time.

Lovely hotel with a big superior room Staff very friendly The hotel was clean It was lovely and quiet even though it’s across from the bus station The breakfast was limited but of good quality It had a lift but only a small lift, would not fit a standard wheelchair in sadly We could only get lukewarm water in the bathroom but it wasn’t that bad

The hotel is a bit outdated, but it was clean overall. The location is perfect for transportation and walking. Parking is included as well as breakfast, which was decent. The staff was friendly and helpful. I would stay there again!

Property location is within proximity of the city shopping centre and access to the historical sites, churches and abundance of cafes and restaurants. Very pleasant and safe.

Pros: Staff is helpful and nice, reception 24/7 Superior room is worth the price Pool are is great Free parking Cons: 15 min walk to city centre, not many restaurants nearby Classic room very outdated

Very outdated property. My fiancé woke up with bites from bugs that must have been in the bedroom. The staff knew that it was a hotel of poor quality

The hotel seems like it is going through a transition/reconstruction. Most pf the hotel seems to be quite rundown. Beyond that, the air conditioner did not work in our room. First they told us someone would come to take a look. Nobody came. After complaining again we were switched to another room just to find out that it was not working there either. The real problem seemed to be that there was a problem with the central A/C system. The staff knew this all along but were unable/unwilling to be transparent.

Large conference hotel at edge of city, about 10 mins walk to old town. First room offered to us was not suitable and when we contacted reception we were immediately swapped out. Bedroom was spacious, bathroom too a good size. Buffet breakfast had good choices

Friendly check-in agent, also very helpful with any specific questions I had regarding parking and pool usage. Easy check-in and check-out procedures. Breakfast was a Corona-times adjusted served buffet with a choice of European and American breakfast items. The hotel is well located at the edge of the very nice old town of Lecce. All important historic sites are within walking distance. Free parking and WiFi. I'd stay there again on a future visit.

A day and night visit to Lecce and this was a perfect stay. A warm welcome from the receptionist and a swim in the good sized pool before heading in to town. The hotel was great. We had a hire car so the easy and convenient parking was really welcome. An easy 10 minute walk in to the old city. Felt completely safe walking back to hotel at night and the city is beautiful.

The common areas were nicely finished and the staff very helpful. The room was a little dated and could do with refurbishment but at least everything worked. An easy walk to the city centre (10-15 mins) or take one of the scooters/bikes from out the front of the building and head to town that way.

Super good wifi... a bit old interior - very service minded staff - a great breakfast buffet. Bar and Restaurang also very good Close to airport buses and a walking distance to old Lecce.

Good location if you use as a base to travel Southern Italy. Pool good. Poor breakfast produce, why offer tinned fruit. How can you run out of local bread? Breakfast service poor due to lack of staff. Breakfast run like a fast food eating house. Hotel focus's on conference guests

I stayed in this hotel 2 nights, the first one I had a nice room and it was alll great the second night I transferred to a cheaper room and I was very disappointed cause it was a 4 star hotel but the second room I stayed it was like a 1 star hotel; it had carpet and carpet was stained the washroom was very small. I feel I overpaid considering t it was a 4 star hotel.

5th floor room. 4 lifts, 3 broken and we get stuck in the 4th when the doors won’t open. Large conference hotel , No sense that individual guests really matter. Staff not really interested. Not a relaxing experience and not one I’ll repeat

Member of staff swore at my partner

They would charge for basic things like pool use or water without even telling you. Old and dirty in general. Breakfast was nice.

You can tell this place used to be 4 star back in the early 2000s and has slowly deteriorated since. Our room stank of cigarette smoke and the staff were not helpful regarding this situation.

Excellent breakfast, very friendly and helpful staff.

This hotel is dated but the service and cleanliness were first class. The breakfast was a large buffet and at dinner the chef would prepare anything he had the ingredients for. One of our party was ill so he prepared a delicious home made soup! Very well trained staff who were very helpful and friendly. The hotel is within 5 mins walk of the old town