新莎优娜拉酒店

很不錯

It is located in one of the most notorious areas of the city near the Central Train station of Napoli. There are many people from Africa working in the street stalls in this area. My friends already kept reminding me not to walk alone near the hotel area at night time. When I was about to enter the wooden door entrance of the hotel to check in the first night at 8pm, a pickpocket tried to rob my phone forcefully from my hands and I fell down with my knees hurt. Upon checking in, although the front desk was unable to speak in English, he has offered me sincere help and was very caring. The room was just sufficient with a big bed but no desk and chair, which has cause me some inconveniences when I was using my laptop. There is a ventilating machine in the room and what surprised me was that there was a sauna bath tub in the bathroom.

民宿主人很有禮貌很客氣.

it's good location for trip

Just been renovated but in a dirty neighbourhood. Reception wasn’t where it says it is. No phone in the room. No coffee only tea bags. No milk. Rough neighbourhood.

This hotel has been recently renovated and they did a wonderful job. The rooms are modern and nice. My wife and I stayed in a queen room with a balcony over the street while our 4 sons had a small suite with a full patio and a kitchenette. Staff was friendly and breakfast (offered at an adjacent coffee shop) was the perfect Italian way to start the day!

施設がとても古く、決して使いやすい造りではないのですが、スタッフはとても親切でした。次の日朝早いツアーの予定を話すと、朝食用のパンをわけてくれ、とても助かりました。

A unos pasos de la central de tren Garibaldi, sin necesidad de ocupar taxi ni autobús. La habitación y baño confortables, amplios y limpios. Desayuno tipo buffet - suficiente - la panadería muy buena. La fachada del edificio del hotel con aspecto viejo y descuidado - cierran a la 8 pm la puerta del edificio, te entregan una llave para el acceso, el barrio no es para andar por la noche de paseo.

The area around Naple's Centrale is a bit of a whiplash for anyone coming for the first time. If you're not ready to walk into a shady street, and try and search for the hotel as it's like a conjoined apartment with other hotels, it's best not to stay around here. Although accomodations at hotel were alright, some of us staying had some issues with an odor in the air that negatively effected the experience. It depends on the person, as I personally didn't sense anything. The breakfast was great, though, and made up for it. The hosts are nice.

The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot

convenient location to train station.

Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.

Poor neighborhood but hotel is safe

The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though

The AC semi worked when we checked in and then we left the room and someone came in and left towels but the AC no longer worked. It was extremely hot and we received no response to get it fixed. The hotel is old and questionable with 3 keys for different doors for security.

スタッフも若い方が多く、とてもフレンドリーでした。

Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.

Close to the train station.

You get what you pay for. This place is in a very disgusting part of town. Literal trash & urine all over the streets - stay away from here if you’re a couple looking for a romantic vibe. Onto the room itself: The room was tiny. Had to squeeze by the bed every time we walked in. (Photo attached). The HORRIBLE WiFi not even usable!!!’ Couldn’t even check my email or FB on Christmas. VERY noisy, very thin walls. You will hear everything. Awful. There was a horrible smell in our room & bathroom the entire time. We noticed the entire hotel smelled like this as we walked through each day. We had to keep the windows open in the room to keep the smell out. In December this meant it was very cold in the room. The shower head was half broken. Can’t point it on your body. It made showering extremely difficult. The shower clogged each time it was used. The breakfast offering was pathetic and lazy. On the day of our checkout, they closed it 30 minutes early. Not much for food in the area either. The staff was lazy and unhelpful when asked questions. Worst of all, the morning after we checked in after a very long 8 hours commute, we wanted to sleep. The maid came and woke us up not once, but THREE times. After she was told the first time we don’t want service. This ruined the entire first day of our trip due to how exhausted we were after being repeatedly woken up. Not acceptable. My advice, don’t stay here.

Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.