马克西姆艾萨尔酒店

Close to most of the attraction points in Florence

The hotel is in a great spot if you want to be in the city center. The room was very clean, the staff was very helpful, and overall it was a great space. I wish they had conditioner but I noticed that some of the hotels in Europe just don’t have conditioner. Some do and some don’t so if they did that would have been a bonus. I will say our bathroom was weird and I forgot to take a pic of it. It was different than what you see in the pictures for the comfort room that we picked. It was a small closet sized room that had the shower in the corner with a drain so even with towels surrounding the shower the floor would get wet and it was easy to slip. Other than that the room was perfect for what we needed it to be for our trip.

The location was great. However, the hotel was very old and had a bad smell. The rooms didn’t feel very clean.

Clean room and despite not even appearing tired rooms were being refurbished. No noise at all or any form of disruption from this. Lovely continental breakfast with plenty of choice to eat. Quiet with no noise. Great free WiFi and 30 seconds from Duomo, what more could you want?

The location is fantastic - right in the middle of a central part of historic Florence with great sites, shopping and food. It was 104F while we were there and our first night, the AC in our room did not work despite being told at check-in and later that it would be fixed by 20:00. We were told there were no other rooms available and had to beg for a fan. The AC was going to be fixed the next day and by 17:30, it was still not fixed and had to demand a new room. Second room was better and had A/C but I feel for everyone on the first floor that continued to not have any relief. Breakfast selection was good. After the first night, things were better.

Location outstanding, staff great, room desperate need of remodel, tiny shower had broken door and they rigged a shower curtain keep stepping on mold on bottom. Extremely unacceptable. Breakfast from 7:30 to ten, 915 no eggs or sausage, never replaced, when eggs were there cold. No fans in bathroom. Common in italy for some bizarre reason but Extremely stinky, and extremely easy to fix

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Okay værelse, ro og meget centralt. Hjælpsom personale.

La ubicación es muy buena y se puede irse a varios locales turísticos caminando

Muy buen lugar, muy céntrico, el personal siempre amable y servicial. Sería bueno solo que la comunicación por mensaje fluyera un poco más, tuvimos un percance pero lo resolvieron muy bien en sitio. Un lugar al que regresaría indudablemente.

The staff at Maxim Hotel gave us a wonderful welcome. Check in was easy and fast, everyone was very friendly, the location is excellent, and the hotel is beautiful and exceptionally clean. Unfortunately, our experience changed on the second night when the hotel lost power. There was a complete blackout that appeared to affect only a few businesses on the block. We arrived back around 9:00 PM and decided to watch a game at a nearby bar while waiting for the electricity to return. When we came back around 11:45 PM, there was still no power. There was no air conditioning, no hot water, and, most importantly, no communication from the hotel. A technician told us the power would be restored gradually, but we received no updates. We ended up checking out around 5:00 AM without ever receiving an explanation, an apology, or any alternative accommodation or assistance. It was disappointing because everything else about the hotel had been excellent.

Property was clean, room was delightful. AC. The staff was friendly. Location is perfect for exploring the city.

The staff was most accommodating and the location was perfect, right by the Duomo.

We were assigned a room on the fourth floor, and unfortunately, the experience was very disappointing. The room had a serious ant problem — there were ants everywhere. We reported the issue and were moved to another room, but the second room had the same problem. As a result, we were unable to sleep comfortably throughout the night. The front desk staff did try to help and came at midnight with insect spray, which we appreciated, but after spraying the room, we had to sleep with the strong chemical smell, which made the situation even more uncomfortable. On the positive side, the location is excellent, the Wi-Fi was very good, the AC worked fine, the bathroom was clean (although small), and the hotel was kind enough to hold our luggage, which was very helpful. However, the condition of the rooms was a major issue and significantly affected our stay. Given the availability of other hotels in the area at similar or lower prices, I would not recommend staying here and would not choose this hotel again.

Surprisingly positive experience. We've read the reviews and they don't do the place justice. It's clean, it's got an awesome aircondition (we had to turn it off for a while in July (!)), good bed and a fresh design. The toilet is very nice, and you get a complimentory wine. Our room were facing the farden/backyard so there were no noise. The staff are supernice and helpful. Minus: - weak shower - no elivator to the 4th floor (only to 3rd) but that's fine. - fantastic place for a small price.

Great location, one block to Duomo. Elevator.

Air conditioning work well during a very hot period. Room was cleaned everyday though they forgot to replace cups for tea and drinking in bathroom a couple of days. The blond women who worked the desk was very responsive and helpful. Had user issues with shower and she helped resolved even though I contact others with questions. Breakfast is a 2 based on 5 rating scale. Excellent location.

Hotel muito bom. Atendimento excelente, muito bem localizado. Todos muito cordiais, inclusive a moça que serve o buffet de café da manhã. Não lembro o nome dela, foi muito gentil conosco. Voltaria a me hospedar sem sombra de dúvidas.

Excellent location , kind staff. Air conditioning not working properly…

Very clean and very spacious. Honestly didn’t think it would be this good for the price it’s offered and the location. Super easy to go walk around from the hotel and shop. Amazing views and everything was very clean and comfortable. Would stay again in a heart beat