米兰垂直 | UNA体验

N/A

Excellent

We loved the size of the room, the quality of the restaurants and bar, and the friendliness of the staff!

It is conveniently located near the train station to get to the airport. Nearby there are lots of dining options. The room is spacious and clean. Bath towels, slippers are provided. The TV have a lot of channels to choose from, including movies in English.

The comfort and cleanliness of the hotel were excellent—very comfortable beds and spotless rooms, with consistently high standards across the property. However, the overall service felt average, with the exception of one helpful staff member at reception. The in-room air conditioning was underwhelming and didn’t cool the entire space effectively. The biggest letdown was the breakfast experience: limited options, unwelcoming service, and being charged extra for items like omelettes, despite having already paid for breakfast, felt out of place for a 4-star hotel.

The hotel itself was stylish and staff very friendly, but one of two rooms we were given was unbelievably noisy due to the constant trams outside which made the whole room shake. In fact both of our rooms were on the first floor, not in the high rise so it was certainly a disappointment and not the VIP access Expedia has since said that I received. When we raised the comment about how noisy the room was, we were pretty much given an apology with a shrug that ‘someone has to go in there’. So would I stay there again? Probably not.

Great stay at a wonderful hotel property. Location was convenient close to Garibaldi train station. And walkable to many restaurants with dining options.

Close to staion for Malpensa Express and metro, also tram stop outside. A short stroll to the start of a pedestrianised road filled with outdoor bars and restaurants. A modern shopping centre next to staion. Also very close and within walking distance to the main central area sites. Hotel is new, clean and staff very friendly and attentive. Breakfast was superb.

Great hotel in great location

Nicely appointed rooms and up to date facilities in great central location. Overall staff was very helpful and friendly, however, slow and disorganized during check in.

Highly recommended hotel

Ok

We had a great stay here! Our son became sick while traveling and the staff helped us get an additional bed for our other child to minimize contact with him. They (the staff) were always very kind and professional and we wish we could have stayed longer!

Amazing stay!

Amazing location, service and accommodations. Attention to the finest details. Lovely breakfast!

Not cleaned properly daily. Was overcharged on the stay

Not great. We've stayed here several times but this time the room was really small, not clean and there weren't even enough towels or bath products for 2 people. We were told that we could pay more for an upgraded room. Apparently, the room we paid for wasn't available, so they put us in a lesser room. Overall not worth the money. For $350/night, there are many better options

From the moment you walk into this building, you are being taken care of, the staff is very helpful, friendly, and anticipated everyone in our groups needs. They were very happy to share local experiences, and this place is simply beautiful!

Great location, perfect inside and outside the hotel.

Love it. Chic, great rooms, great staff…. Will stay again