BAY HOTEL 东京滨松町

環境舒適 離車站5分鐘 缺點是房間太小 行李箱需輪流開 其他各項備品皆很好 浴室意外很大

入住時沒有幫忙確認房間是否準備好， 直接拒絕在入住時間前提供房間。 雖然是沒有清潔房間的方案， 但也沒有協助清理垃圾， 入住七天只提供一天的房間清潔， 毛巾/浴巾也只有房間清潔的那一天提供更換。 房間空調為中央控制，無法變更， 所以房間會有悶熱的現象。

蠻方便的附近就車站、超商、麥當勞，要去東京鐵塔也很近！

Location is Superb!!! Lots of Izakaya around, no need to worry where to have dinner and alcohol.

一樓空間很舒適，但可以裝水更好

服務 環境都超級好 甚至還有浴袍 附近很幽靜 交通超方便！離地鐵超近

I paid an extra fee for cleaning when I booked the room. Upon check-in, the staff provided me with a guideline stating that the cleaning time was from 10am to 4pm. On the first and second days, I put the cleaning sign on the door during the 10am to 4pm timeframe, but no one cleaned my room. I then asked the reception, and they said they would follow up on it the next day. On the third day, when I returned to my room in the evening, I found a large A4 size notice on my door that mentioned the cleaning notice needs to be placed on the door by 10am. This information was not provided to me during check-in. I went to the reception to explain that the cleaning guidelines were not clearly communicated to me during check-in, and that putting up a large notice on my door was impolite. However, the manager (a man) who came out had a very rude and unprofessional attitude. He insisted that there was no problem on their end and that I was in the wrong, despite the lack of clarity in their cleaning policies. I absolutely require an apology from the hotel, as well as clear and transparent cleaning guidelines, to avoid such issues for future guests. The poor service attitude displayed by the manager was unacceptable. The hotel needs to improve its communication and customer service standards.

I paid an extra fee for cleaning when I booked the room. Upon check-in, the staff provided me with a guideline stating that the cleaning time was from 10am to 4pm. On the first and second days, I put the cleaning sign on the door during the 10am to 4pm timeframe, but no one cleaned my room. I then asked the reception, and they said they would follow up on it the next day. On the third day, when I returned to my room in the evening, I found a large A4 size notice on my door that mentioned the cleaning notice needs to be placed on the door by 10am. This information was not provided to me during check-in. I went to the reception to explain that the cleaning guidelines were not clearly communicated to me during check-in, and that putting up a large notice on my door was impolite. However, the manager (a man) who came out had a very rude and unprofessional attitude. He insisted that there was no problem on their end and that I was in the wrong, despite the lack of clarity in their cleaning policies. I absolutely require an apology from the hotel, as well as clear and transparent cleaning guidelines, to avoid such issues for future guests. The poor service attitude displayed by the manager was unacceptable. The hotel needs to improve its communication and customer service standards.

共住宿六天，有安排第四天讓房務人員簡易打掃（因環保理由，是可以接受的），check in 時櫃檯人員有特別說明我們離開房間後才會進去打掃，當日因前些天的行程太累決定多休息一下再出門，房務人員敲門要求我們離開，跟他溝通說我們需要點時間準備40分鐘後離開，他卻說不可以只能15分鐘，態度不是很好，離開房間後他也還在打掃其他間房間，唯有這部分感受不好，其他都不錯。

地點方便、房間舒適整潔 職員態度很好，除咗夜晚10點前那兩位外國女職員。她們的態度、眼神及說話語氣很不有善及很沒禮貌。連續三晚我們在酒店大堂都受到不禮貌對待；但對著外藉旅客態度完全相反。她倆的服務態度令人不能接受及感受到歧視。

離濱松町站非常近，附近有餐廳酒吧便利商店，房間不大如果是雙床房型真的會無法同時打開兩個大行李箱，但如果訂邊間雙床房就會有非常寬廣的空間，以目前東京漲的亂七八遭的房價而言價格非常實惠。一樓有共用空間並有咖啡熱水可以沖泡。

地點交通便利，隔音很好，晚上也很安靜，頂樓可以看東京鐵塔

很方便的地方

房間大小適中，交通方便，附近機能完整也便利，推薦。

Good roof top can see tokyo tower

位置真的很方便。明白日本酒店房間偏細，已預定較大的，但房間格局不方便使用。只有一台洗衣機很不方便，要求清潔房間沒有處理。入住期間房價不是很便宜，整體CP不高。

很新的旅館，鄰近三線地鐵，頂樓看的到東京鐵塔， 整體來講很好。 缺點: 1. 提供的衛生紙太小張 2. 洗衣機三十分鐘300元，只有一台， 烘衣機三十分鐘200元，只有一台，且不易烘乾。 有人一次投600元烘了一個半小時，後面的人塞成一團。 3. 好像沒有櫃檯人員會講中文

這次以非常好的價格，住到17m2的雙床房，非常滿意。濱松町/大門交通方便，離羽田機場近，到搭乘水上巴士的日之出棧橋也是步行可達。房間可以看到東京鐵塔。服務人員也很親切。有像青年旅館一樣的公用廚房。整體小而美，非常推薦。

房間舒適及清潔，浴室大,職員服務有禮。地理位置方便，下次再去東京一定會再次入住

部屋も綺麗でスタッフさんも親切で良かったです。 2泊お世話になりました。 5人で宿泊しましたが、広い部屋と子供達も２段ベッドでテンション上がってました。 屋上で東京タワーを見ながら、座ってのんびり出来るのも良かったです。 ありがとうございました。