别所温泉绿屋

Extremely high service and friendly staff. Food was excelent. A great place to enjoy a retrieve.

Terrific hospitality, made us feel right at home before it was even time to check in. Worth every penny.

長野に出張した際に立ち寄りました。宿のスタッフの方々は皆とても丁寧な対応で非常に快適に過ごす事が出来ました。3つの貸切風呂も、それぞれ個性があって満喫する事が出来ました。特に紅葉の湯は良かったので、紅葉の時季に再度訪れたいと思いました。

こじんまりした温泉で最良のホスピタリティ ご夫婦で営業されている小さな旅館。チェーン店と個人経営の程よい融合を感じられ、革新と懐古の両面を味わえる。これからの日本の旅館のゆくべき姿を垣間見せられるような・・ 色々と考えさせられる良い宿でした。

チェックイン・チェックアウトだけでなく部屋の鍵や貸切風呂の空き状況確認もスマホででき、私たちにとってはとても便利に感じました。食事付きのプランにしたのですが１つ1つのお料理がどれも繊細で味もとても美味しくて感動しました。 素敵なおもてなしがたくさんあり、またいつか訪れたい素敵な宿でした！

Can’t rave enough. Wanted a private onsen experience and they were phenomenal. Free laundry is very welcome for wary travelers. The welcome tea and sweet treat were delightful!

温泉が貸し切りというのが良かった。

Wonderful place. Incredible service. Highly recommend.

Sehr gepflegtes Ryokan mit hübschem Zimmer, feinem Frühstück und sehr zuvorkommendem Personal. Die privat benutzbaren Onsen sind in eine elegante Gartengestaltung eingebettet.

Stayed in the glamping tent with my family of four (including a 5 & 9 yr old). Such a wonderful spot - tent was comfy w/ a dedicated toilet/sink room in a separate adjacent little building. Had a wonderful fire pit which the staff lit for us in the evening at the time we requested (on our was back from dinner we texted them from their very helpful app). All amenities in the main building were super clean, very new, and meticulously curated in a minimalist style. It had (x3) private Onsen baths which had both an indoor and outdoor bath each that were GORGEOUS, private for our family's use, and we never had to wait (but you could check their availability with the nifty app). The Japanese breakfast was delish, but didn't get an opportunity to try the dinner. The staff was SUPER friendly and helpful - did not speak English all that well but were super adept with their translating app to the point of holding friendly conversations well beyond the minimum required communication. The hotel was tucked in a side street that had an old temple ruin at the end which felt very special. Was such a lovely refuge after spending a week in bustling Tokyo, and an easy trip on the shinkansen to Ueda. We decided to stay an extra night to fully appreciate all this wonderful spot had to offer. Highly recommended!

温泉も良く、心地よく過ごせました

Loved our stay here. We were a family of four, all adults. Very quiet and tranquil. Staff was exceptionally helpful. Their english is limited but we used Google Translate to communicate. We had a lovely time here and would definitely come back.

Everything is perfect. Although the vibe of the hotel is comfortably Japanese style, it has smart home technologies implemented in everywhere.

貸切温泉が3か所あるところがよい。 部屋は狭い。

This is the best place we've stayed during the trip. The lady who attends to us was super friendly and patience. The hospitality is PERFECT. Will go back again if possible.

庭がきれいで、癒されました。