福冈天神光芒酒店

After the initial concern regarding a dirty bathroom, dried urine surrounding the toilet, the next day we were provided with a new room. The staff agreed with our concern and took action to solve the problem, albeit the following day. The bathroom towels are lovely and the hotel wear outfit, great.

We visit Japan because of the people. However, one receptionist in the hotel was not helpful .

小学生2人を含む4人家族で利用しました。子連れでの天神エリアの買い物にとてもいい場所です。綺麗にされているし、朝ごはんも美味しいです。子供分の枕と旦那(逆流性食道炎のため２つ枕が必要)でスタッフの方にリクエストしたところ、快く対応してくださいました。お風呂も夜中入れるので、子供が寝た後にゆっくり入る事も可能です。また利用すると思います。

Very comfort hotel.

The bath room smelt a bit like urine

This is my 2 nd time to book this hotel. Definitely good location and brilliant services

very close to train station and with many restaurant options nearby...

Very friendly staff and clean environment. Recommend 10/10

One of my favorite hotels in Fukuoka, with a great hot spring bath and Sauna on the roof. Will stay again! In the exciting Tenjin neighborhood with so many great restaurants, bars and cafes.

This hotel feels modern, clean, and comfortable. The rooftop onsen is nice. The soap is nice too. The breakfast buffet is excellent. The only negative point is that the slippers were too small for me.

We love Candeo properties in Japan! This property is located within walking distance to many places to eat and see. This property is a little older than the other properties we have visited. We had the best customer service from Kohei W. upon our check-in. He went out of his way to make sure we were happy with our room, provided extra towels and pillows for our family and overall was incredibly service oriented. He helped us anytime we needed assistance. He is a great asset to Candeo Fukuoka. We will be back because of the exceptional service we received from him. The only suggestions I would give is that you provide water to drink in the womans onsen as the other properties do. I would also add that you may want to consider adding the cold-water plunge in the womans onsen like the men have on their side.

Love the Candeo hotels this is our second one and highly recommend them. Clean, modern, new, high quality bedding and amazing roof top outdoor baths! Breakfast is good, enough variety to find something to get your day started!

Good location, abt 3 mins to the subway station. Another 2-3 mins to reach Tenjin area (plenty of shops & restaurant). Small onsen bath in the hotel - which was great after a long day of walking around. Rooms are quite spacious and clean. Would stay here again.

Nice staff! Safekeep my delivery before I checkin. stayed here 5 times already

Good location with nice spa and healthy breakfast. Limited car park need advance booking.

It is way too much over priced. The room is small.

good location; friendly staff; comfortable and clean

Too by the book like most Japanese hotels. Expect u to pay extra if u check in at 2 pm.

Vicinity is walkable. There is a hotspring located in the hotel which was nice.

It was my second time staying at this hotel and I Had an amazing time in Fukuoka. My only complaint is my boyfriend and I recurved dirty looks from one of the women who was working in the Onsen. We saw a room that said “private” and thought it was a private Onsen. The woman that worked there saw us trying to open the door and grabbed my boyfriends arm gave him a stern look and said “no” she then asked us to leave which I was so confused about. I now know that the “private” room was probably just a storage room but she could’ve redirected us to the actual Onsen.