四季酒店东京大手町

We absolutely loved this property! It was in a great location if your loooking for something more mellow and not too busy. Great service!

Amzing experience

Ended our girls trip to Japan with another fabulous FS stay. Staff was exceptional as always both before and during our stay. Views of the city are beautiful and the spa is definitely worth a visit. We ate at the bar and Italian resultant (dinner and breakfast), but did not have time to try the French restaurant. The food was okay in comparison to the FS Osaka location where the food was fabulous. Tokyo has many great restaurants and I so would recommend those instead. Overall a great property!

Excellent all around.

Some part is good, some part is not so good as other Four Seasons hotel

Staff and service were just impeccable and seamless. They made everything so easy and they were so prompt. You can communicate with them through WhatsApp which was so handy. They have great attention to detail. It was a milestone birthday and they upgraded me and gave me a cake which was such a lovely welcome.

One of the best hotels I've ever stayed at

Wonderful travel experience over all! Had a pleasant stay

My recent stay at the Four Seasons Otemachi was nothing short of exceptional. From the moment I arrived, I was welcomed with the warmest hospitality, setting the tone for an incredible experience. The staff truly excel in every aspect—consistently accommodating, always ready to extend a helping hand, and impressively on point with every interaction. A special mention goes to Kevin at the concierge, whose attention to detail and genuine care made a significant impact on my stay. Whether it was arranging dining reservations or ensuring my every need was met, Kevin and the entire concierge team consistently went above and beyond. Their efforts elevated my experience to a level of comfort and convenience I have rarely encountered. Every part of the hotel reflects the brand's commitment to excellence. The rooms were immaculate, the amenities top-tier, and the overall ambiance exuded a sense of calm and luxury. The seamless service from the front desk to housekeeping showcased a cohesive team dedicated to making each guest feel valued and pampered. If I were to suggest any improvement, it would be a minor one regarding the breakfast service. On a couple of occasions, my order was not quite right. While this did not detract significantly from my overall experience, a little more attention to detail at the breakfast restaurant would bring perfection to an otherwise flawless stay. I look forward to my future stay at Four Seasons at Otemachi.

We loved the hotel so much we decided to stay an extra night in Tokyo!

The hotel was so incredible - it was definitely one of the highlights of our trip! Wouldn’t stay anywhere else in Tokyo.

This Four Season’s property defines opulence. The rooms are decorated tastefully and spacious with all the modern conveniences. We were very lucky to be able to get a great view of Mount Fuji on a clear day while working out in the gym. The guest relations manager, Alfonso Bento was extremely helpful, professional and courteous regarding our inquiries. The hotel is in a great location to discover all of the main tourist attractions in Tokyo and is truly a five star experience.

Very courteous staff. Everything that you can ask for a facility. This is why I always come back to Four Seasons.

This hotel is the highlight of our trip to Japan. The staff are friendly and warm. They continue to be so throughout our stay. Our room was clean and the view was superb, even if to see just the city. The bed was heavenly. Truly a gem.

The hotel was in a sterile, corporate high rise skyscraper. Felt disconnected from the city of Tokyo. Chiyoda area was boring, no bars or restaurants nearby; Not walkable. Had to be chauffeured, or taxi driven everywhere. The Imperial Palace Garden view was very underwhelming. This was my girlfriend and I first time in Japan and Tokyo, and I was disappointed. I dreamt of Tokyo having a spectacular bright neon light, skyline of buildings since I was child. But in reality Tokyo from Four Seasons Otemachi was very lacklustre, and Americanised. The hotel did not have a Japanese soul. Also booking dinner, bar, and tea reservations was a nightmare. Wasted hours communicating with concierge. Customer service was average. We did not receive the stereotype of Japanese hospitality, and customer service being superior, (best in the world).

I had a great stay at The Four Seasons Otemachi. Lovely, helpful and always smiley staff. I will definitely come

Great property near the imperial palace. Great for business trips near Otemachi area

Incredible

Service and amenities are top notch. The small touches ( local fruit, snacks) were high quality. Concierge recommendations were spot on and helped us get last minute reservations to restaurants.

The staff is friendly and the service is very detailed. The area is more like business area. But the subway is convenient.