箱根温泉汤宿山庄酒店

Host was friendly and the atmosphere is great. The open air Onsen is unforgettable

交通方便，由小田原到各大景點都好方便。寧靜旅舘，員工服務態度非常好！有兩個獨立風呂，需要預約，因為只有十個客房，預約時間不是問題！房間整潔乾淨！早餐及晚餐都好豐富，住了兩晚款式都各有不同，應有水準，值得一住！

對住宿整齊滿意，酒店服務相當好！我們選擇酒店用晚餐，食物非常豐富、對食物質素滿意；每房間可獨立浸溫泉，但需要入住時預約時段，有私人空間、非常享受！唯獨是酒店位置比較偏遠，須轉巴士再步行7-8分鐘步程！但亦可接受，只是行程上需預留多一點時間！

good visiting experience.

員工親切有禮，一泊兩食食品很豐富。 風呂需要預約，是真的温泉水呀！ 在箱根內的旅館算是超值。有機會會再入住。

This onsen was very quiet and comfortable. The staff is extremely friendly and helpful. The food was delicious.

Tolle traditionelle Unterkunft in ruhiger Lage. Die Zimmer sind schon etwas abgewohnt und das Bad sehr klein. Das Essen schmeckte fantastisch. Das Hotel kann ich empfehlen, würde es aber auf Grund des Preises eher nicht nochmal buchen.

There is no breakfast if you don’t book it. Expedia says free breakfast but this is not accurate. You need to book breakfast and dinner before you arrive and both will cost extra. You can arrange via Expedia chat with them but it will be several days before you get a reply. The hotel itself is lovely and the room and hotspring baths were fantastic. We were provided with sandals, socks and robes to wear to dinner and around the property. It was not clear that these could be worn to the meal and to the onsen, but we asked and were told yes. The dinner was fantastic, so much food and expertly prepared. We struggled to eat it all! It was delicious and well worth the cost (8k per adult, 6k per child). Dinner was 5:30 - 6:50 at which point they wanted us to leave the restaurant. Breakfast is only at 8am. If you’re planning on doing a full day in Hakone i would suggest getting breakfast on the way. The local supermarket doesn’t open till 9:30 so don’t rely on that either! Overall we were very happy with our stay and accept the language barrier and slight issues as lack of our understanding and culture. I’m sure others will be disappointed to have no breakfast though if they don’t read this review!

Magical places, loved the onsen and food.

Fun ryokan experience. Delicious breakfast and dinner. Very friendly staff. We reserved onsen times at check-in (50 minute slot per day) and the onsen itself was wonderful. Reachable with about ~10mins walking from nearby Tozan bus stops. Would stay here again. My only small nitpick is that there was a small inactive crane vehicle on the lot next to the ryokan, which didn’t obstruct the amazing views but the views from the room window would’ve been more “perfect” without it. Still had a 10/10 experience.

While not designed for foreigners, the staff are proficient in English, generous, and accommodating. Just a little Japanese will ingratiate them to you even further. Westerners will be pushed a little outside of their comfort zone, but in a relaxing, kind, and easy-to-adapt-to way. Don’t forget that the onsen tax must be paid on site and in cash (¥150 per night when I stayed). The food is elaborate, delicious, but decidedly Japanese. The staff will talk you through it if you need help.

少し変わった宿でしたが、コスパ最高 食事が、晩朝とも素晴らしかった

Hakone is a must visit area Our stay at this ryokan was fine, the place is super clean and tidy, super intimate and the personnel is hardworking The classic japanese dinner was good The onsen was private which was nice but indoors and a little bit underwhelming However of I was to repeat the experience I would opt for a slightly upper-scale experience

Stunning hotel, we were so excited to stay here and were not disappointed! Lots of space and it was nice to see a more traditional style room. We had dinner on site which was a great experience, we weren't a fan of the food but it was due to personal taste rather than any fault of the restaurant, the staff were excellent. The Onsen was fantastic, to have one to yourself and relax with your partner was really appreciated. We used the indoor and outdoor onsens and they were both lovely. Location was quiet so we didn't hear any traffic, although the building makes it easy to hear people walking around so bear that in mind if you are a light sleeper. I would recommend getting to check in on time to get a good slot for your onsen if you like to go to bed early. We went in March and the room was cozy and not too cold/hot, however the bathroom was very cold so something to be aware of. We only stayed for a night so showered at the Onsen before bed. The beds were cozy, not very comfortable if you are a side sleeper, but fine for back sleepers. We knew this would likely be the case and didn't mind this at all for one night, we were just excited for the experience. Overall I would highly recommend staying here, it is unlike anywhere I have stayed before and was a nice way to slow down after a busy few days in Tokyo.

The private onsen session was great. A little more information and instructions beforehand would have been appreciated, especially if you've never done it before. Dinner was very extensive and delicious, with many different courses and dishes. It would also have been nice to have been informed beforehand that dinner would only be available for an hour from 5:30 p.m. until 6:30 p.m. because dinner for other guests would start afterward. We were then asked to finish at 6:30 p.m.

This was a great stay for us. The onsen was nice, the food was good, the service was great. If you come into the Odawara Station, there is a bus that drops you off about a 8 minute walk from the property. The experience felt authentic and traditional. There are 2 identical private onsens (with indoor and outdoor options), so although you can only book once per day, we didn’t have any issue getting a slot. The only complaints we had were that the front window had a light shining in the whole night and so every time someone walked by you could see their silhouette, but it didn’t happen a lot. I also need to sleep with a pillow under my knee because I had surgery a few years ago and unfortunately they wouldn’t (or couldn’t, I’m not sure) give me an extra pillow for that. But otherwise this was a great stay!

Enjoy the stay but bring some ear plugs.

What an incredible place to visit. My mom, my daughters and I absolutely loved it. It’s safe, clean and incredibly unique experience. All of the staff are absolutely lovely and go out of their way to make sure you enjoy this amazing authentic experience. Mats are comfortable, rooms are clean. The food is out of this world. We cannot wait to come back.

This hotel is very traditional Japanese, sleeping on the floor on futons, the private onsen were definitely the highlight. The bathroom in the room is very small. Hakone itself is a bit difficult to get around as it relies entirely on buses that are often delayed heavily from the traffic down the mountain.

This was a smaller ryokan so the onsen required appointments which is nice since you get the whole onsen for your own group or yourself. You might have to get weird hours though. The rooms were Japanese style and spacious but the bathroom was small. Also the bathroom didn't smell very good. There was also a kotatsu which was very cool to see.