箱根汤本温泉天成园酒店

Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.

Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience

Was a great stay. Breakfast was amazing!!

Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.

It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.

The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.

Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.

This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!

Very nice hotel

Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.

Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.

The dinner and breakfast was an amazing experience. Good quality of food and excellent service

Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.

Staffs are very friendly and helpful. Beautiful garden and waterfalls.

They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.

Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.

Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!

A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.

Lovely hotel and nice hotspring... the grounds are great as well. Had a very relaxing visit.

Considering the hotel is promoted arround bathing the same one for four days seemed odd.