Henn na Hotel Osaka Shinsaibashi

the worst hotel I have stayed in Japan. I had to book another hotel midway, just to avoid to stay in this hotel. The area near the TV, had weird beeping sound, I couldn’t find anything though but the beeping sound continues, also the room design was so bad that you can’t open a luggage properly. I don’t understand why there isn’t a luggage rack to let you open the suitcase either. There is only a creepy chair that you can’t even sit well. What’s worse, you can hear the staff member running around the metal staircase up and down. Honestly, I have stayed in another Hen na hotel in Osaka before, I was not such bad experience. I was very disappointed, therefore I think I won’t be booking Hen na hotel in the future. Also there is bug inside the room. The check out time was time consuming, the machine didn’t work and there was a staff who didn’t come out from the back, until a long while later. another staff was dealing with another customer for a fairly long time.

Good ！

房間好小，行李根本沒地方放，床頭位置明顯沒收拾，灰塵明顯。自助登記挺方便，但已付款和未付款，不太會分辨。樓下有自助茶水吧可以取用，很好。

方便又整潔的飯店，位在心齋橋對面的南船場，鄰近地鐵御堂筋線及堺筋線等主要線路，要前往大阪市區熱門景點如梅田、天神橋筋、道頓堀、日本橋、難波或天王寺阿倍野十分方便，如欲前往關西其它縣市，諸如京都、奈良、神戶、和歌山等地，也都可直接銜接相關腳痛線路，如果你是一個追求簡潔方便住宿的旅人，怪奇飯店是一個值得考慮入住的旅店。

每天早餐都有飯團, 麵包, 味噌湯和各種飲品供應, 十分驚喜。任何時間都有飲品和刨冰供應, 晚上更有酒類供應。 自助形式的酒店非常適合社恐人士, 有需要時職員也會出來幫忙。 酒店附近就是商店街, 任何時間都可以去購物。

地點方便，早餐豐富，遺憾沒有自助洗衣服務

interesting to meet the dinosaur reception still got human staff to help if needed very good location, close to exit with elevator good size of room in such heart area of Osaka however the pillow was too thin and mattress not too comfortable

The dinosaurs is so lovely!!

飯店位於鬧區 購物非常方便，早餐多樣也很美味 值得推薦的飯店

地點很方便 唯一不太喜歡是枕頭太扁了很不習慣

非常舒適

非常滿意

Great location, easy and quick check-in, helpful staff, clean and rather spacious room in the standard of Japan, everything was very satisfying!

交通太方便了!離鬧區很近但環境卻不會太吵雜，很棒的住宿體驗

Check in check out 都係自助式，如需要寄存行李就要叫服務人員出來。服務人員英文比較差，未能提供所需要的服務。洗手間冇垃圾桶，亦都唔太方便。個人不喜歡洗手盆放在洗手間外面。

整體可以！房間大小相對合理. 自助check in, check out ! 基本沒見過服務員！價錢偏貴一點！

在tokyu hands 後面 方便，地下街北8出口，近 新酒店，乾淨 只可用keycard坐電梯到自己房間樓層

每個工作人員都會說英文，溝通上沒有很大的困難。地點也在方便的地區，下次到大阪遊玩還會繼續選擇這間飯店。

冷氣夠，如有制冰機和投幣洗衣乾衣機更好

房間乾淨舒適，廁所乾濕分離~ 步行不到5分鐘附近就有力丸燒肉和便利商店，很棒！櫃台服務人員是恐龍真的很特別~