神户皇冠饭店

The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.

鄰近車站及景點，交通便利

Staffs are helpful The hotel ocation is good as it is very close to the JR station and umie shopping mall. The triple room is big and its view is nice as well. But it is a bit hot in the room, even turn on the air conditioner to 20 degrees (which is already the lowest degree you can abjusted).

設施殘舊的酒店，洗手盆更有表面剝落，住宿環境不理想，7樓有付費溫泉，早餐還可以，員工有禮，整體感覺一般

地點方便, 但前台服務員的英文水平不夠, 簡單的英語都溝通不到, 有待改善.

鄰近車站及景點，揸車到鐵人公園幾分鈡，整體滿意，但房間價格偏貴，車場1000日元及溫泉800日元等每樣收費

Overall my comment is good. The room is big and clean. However, the air-conditioner did not work properly. I requested to change another room but the hotel was full.

面海的房間只能看到一小部分，因為沒有待在房間看神戶煙火所以不敢說是否能看到，但是飯店距離mosaic很近，附近也有Lawson。 員工服務態度很好，房間雖然不大但是夠用，舒適度不減。 如果是在神戶煙火以外的時間入住，覺得價格會較符合C/p值

With good location ,room is clean and Staffs are nice

Nice

飯店和附近商場都有連通道路，離神戶車站也很近，交通機能都極為方便。

7樓溫泉♨️設施好，可惜要收費。 空調不夠

近地下街，但地下街商店 20:00 左右便關門，附近有便利店，十分方便，酒店房十分整潔，地庫有停車場。員工十分有禮。

Location is perfect for anpanman museum visitors and shoppers, although the hotel room design is old, hotel staff are very nice.

地點很棒 神戶地下街一路可輕鬆走到 後門有komeda 樓下有業務超市 對面是umie mall 地點很棒 但是房間略小打開行李箱就不能走動 淋浴設備也略舊

Breakfast is delicious and the location is convenient!

不論地點 環境 乾淨。 都幾舒服

這酒店高級，如在神戶車站步行前往，最好行地下的隧道，我在地面行天橋會行得遠了，鄰近購物中心，酒店也有餐廳，房間景觀開揚，而且10分整潔，神戶旅遊都算是方便的選擇。但浴場需要收費800日圓，感覺有點不太好。

Wi-Fiがオープンネットワークなのがイマイチ。 パスワード設定付きの方が安心出来る。 チェックアウトが12:00と遅いので、朝ゆっくりできたのはよかった。

どこに行くにも便利な場所。 部屋も清潔で朝食ビュッフェも良かった。 有料でしたが大浴場も広くてとても良かった。