Secluded Hot Spring Resort Hotel - Highly Satisfied"
I was very satisfied with hotel. The staff were excellent and attentive. They were aware that my daughter does not like to eat fish, and they tried to suggest that I choose the Western-style breakfast instead of the Japanese-style breakfast, which typically includes fish. However, due to the language barrier, they found another staff member who could speak English to better communicate this thoughtful recommendation.
Additionally, one of the staff members had a minor accident while helping us with our luggage. I hope they recover soon.
Overall, I am very satisfied and highly recommend this secluded hot spring resort hotel.
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Norona
10.0
/ 10
Beautiful scenery and what an amazing experience to take the cable car down to have hot spring!
Secluded Hot Spring Resort Hotel - Highly Satisfied"
I was very satisfied with hotel. The staff were excellent and attentive. They were aware that my daughter does not like to eat fish, and they tried to suggest that I choose the Western-style breakfast instead of the Japanese-style breakfast, which typically includes fish. However, due to the language barrier, they found another staff member who could speak English to better communicate this thoughtful recommendation.
Additionally, one of the staff members had a minor accident while helping us with our luggage. I hope they recover soon.
Overall, I am very satisfied and highly recommend this secluded hot spring resort hotel.
Beautiful scenery and what an amazing experience to take the cable car down to have hot spring!
Man Hin
双人入住
10.0
/10
评论于 119几周前
Hotels.com verified review
Good hot spring
Good service
Beautiful view and indoor
Lim
朋友和家人 家庭
8.0
/10
评论于 121几周前
Hotels.com verified review
The bed has mites need to sanitize more frequently. Should have SMS guest about outdoor pool ( Onsen) close at 7 pm then can enjoy more after the long & snowy drive .
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Secluded Hot Spring Resort Hotel - Highly Satisfied"
I was very satisfied with hotel. The staff were excellent and attentive. They were aware that my daughter does not like to eat fish, and they tried to suggest that I choose the Western-style breakfast instead of the Japanese-style breakfast, which typically includes fish. However, due to the language barrier, they found another staff member who could speak English to better communicate this thoughtful recommendation.
Additionally, one of the staff members had a minor accident while helping us with our luggage. I hope they recover soon.
Overall, I am very satisfied and highly recommend this secluded hot spring resort hotel.
Beautiful scenery and what an amazing experience to take the cable car down to have hot spring!
Man Hin
双人入住
10.0
/10
评论于 119几周前
Hotels.com verified review
Good hot spring
Good service
Beautiful view and indoor
Lim
朋友和家人 家庭
8.0
/10
评论于 121几周前
Hotels.com verified review
The bed has mites need to sanitize more frequently. Should have SMS guest about outdoor pool ( Onsen) close at 7 pm then can enjoy more after the long & snowy drive .