富士山御殿场宽乐酒店

Very comfortable stay, spacious and clean.

Pictures were misleading

Nice hotel. Clean, easy checkin/out

We stayed here on our drive back into Tokyo, and the location was super convenient—right off the freeway. The staff was really friendly and even offered a complimentary drink and treat when we checked in. I didn’t get a chance to use the onsen, but I really wish I had. They provide lots of complimentary toiletries and Samue loungewear, which should only be worn in the room. We used their washer and dryer to clean some clothes, but after two rounds in the dryer, they were still quite damp. The washer comes with soap, but the clothes didn’t smell very clean, and some still looked a little dirty. That said, it helped us get enough clean clothes for the rest of our trip. I wouldn’t really recommend the breakfast—it wasn’t very filling—but the price is low if you just need something quick. Overall, it was a good stop for the night. There’s easy parking on-site if you have a rental car. The shower and rooms are a bit small, but that’s pretty standard for many hotels like this. It was perfect for a good night's rest and pretty affordable.

Excellent staff, great food at the hotel and nice room

Too dirty

Great for Fuji Speedway, but rooms very small for couple

Room very smal. A bit difficult for a couple. Location was very good, as we were in Gotemba for 6Hours of Fuji Endurance Race

The staff were amazingly very helpful.

Well worth the stay, especially if you’re going to do some hiking around Fujisan. The staff was very helpful, especially for us English-speaking guests. Would definitely stay there again!

Very nice

15 min walk from train station. Taxi service is very sparse, so might be a chore if you have a lot of luggage. Rooms are small but clean. Onsen bath is a nice touch, especially because the in-room bathrooms are so small. Staff is very friendly. Breakfast buffet is very basic but serviceable.

I liked it

Good

Excelkentbr4ception with complimentary bowl of noodles and coffee. Public bath with all needed amenities provided. Super good value.

Onsen is not very nice Breakfast is good.

We only stayed one night here, but it was very nice. Staff is very friendly and helpful. Complimentary noodles in the evening and great amenities. Room is very clean and comfortable. The only thing was that we have a family of 4 and had to book 2 rooms so it was inconvenient for accessing our luggage since it was packed together. Overall, we would recommend and stay again if in the area.

Decent hotel for a short stay, room size was ok, it was walkable to the bus stop that brings people to the famous outlet mall and main train station.

Stayed at this hotel back in April and it was great..this time though only one issue, this morning I missed breakfast as it ended as 9am and I hadn’t realised. Not an issue as such but tired to get some milk to take to my room but they said No and then in my room whislt I had a kettle and mugs, there was no coffee/tea or any utensils to make my own coffee…ended up going to 7-11..a little frustrating…a bowl of milk and some coffee could t have been that difficult to muster from the kitchen

It was a great easy stay for my children and I. 😊