Great location, a block from the entrance of the massive underground shopping centre (that leads into the JR train station). Walking distance (in the other direction) to the metro too. Lots of food options in the area.
Friendly staff. Loved the complementary amenities like face masks, leg patches and body butter at reception. Also free snacks, coffee, tea, and apple juice in the dining area on L2.
Local tip: If you need to dispose of a suitcase, the hotel charge ¥3000 (per item that doesn’t fit in the bin), so you’re better off bringing your old suitcase when you buy your new one, as the shop may dispose of the old one for free.
The location felt safe at night, even though there’s an escort service of some sort next door.
Great breakfast, wonderful staff, tiny room with little room for 2 suitcases. Close to Tokyo station and convenient.
Centrally located hotel that is steps away from Tokyo station and still manage to be pin drop quiet for light sleepers like me.
They have a breakfast offering but I think there are plenty of nearby places eat that exploring might be better for most travelers.
Staff overall have been very helpful, including filling out all the forms for my luggage delivery to the airport.
Good variety of amenities and toiletries are provided in the hotel room and at the front desk. You shouldn’t have to pack much unless you are very particular with your shower gels etc.
I did request the removal of the air filter from the room, it was emitting an obnoxious smell. Mo other issues the whole week I stayed there.
There are three 7-11s within 10 minute walking distance. The entrance to the underground walkway is 1 very short block away from the hotel. Tokyo station is about two blocks away.
The Ginza line is about 6 minutes walk from the hotel and it stops at most of the top touristy spots.
There are a ton of restaurants very close to the hotel and inside Tokyo Station.
There are two sets of washer dryers on the reception level. Detergent is dispensed automatically so you don’t need to travel with any. You can pay with 100 yen coins or use the app to pay via Apple Pay. I used the latter option when I ran out of bones as they dryer took a lot longer than I anticipated to dry the thicker weathers I had. The app was not in English but it was pretty self explanatory and easy to use.