InterContinental Hotels THE STRINGS TOKYO, an IHG Hotel

Very convenient location but Shinagawa is a crowded station with subpar dining and shopping by Tokyo standards. The hotel is nice and the king bed is especially good. But the room is a bit small and there's also no pool.

Comfortable rooms, Club Access was really convenient.

Rooms are right above train so noise was a bit annoying. Location is amazing. Very convenient as train station is right outside hotel entrance. Hotel is also part of train and shopping complex with drug store and restaurants. Hotel room was not very clean. Dry old toothpaste left on sink counter. Hair strands on bed after room was cleaned.

It was very nice and close to the train station. The breakfast buffet was delicious!

Close to Shinigawa station so easy access to other parts of Tokyo and the airport. Friendly, helpful staff!

The Strings was very close to the Shinigwa station making transportation to other areas of Tokyo very easy. Dining at the hotel was nice, as was room service. There was shopping just inside the station - for both food and gifts. The hotel was clean and quiet! And the staff extremely helpful.

One of my favourite hotels in Tokyo for decades.

Close to the Shinkansen Station and to Hamada Intl Airport

While I stayed for one night, I found the room very comfortable and modern, with good views of the city (31st floor). Service was excellent, welcoming and prompt. The room and common spaces were clean and looked very new with no signs of wear or age. Can't comment on the restaurants or bar as I didn't use them. The location is very convenient being 4-5 stops from Ginza and within 25 mins by taxi to Haneda Airport, and right next to Shinagawa Station. Will certainly consider a longer stay here when I return to Tokyo inn the future.

I did not like how the minibar was restocked and charged to our account without acknowledging us. We would’ve wanted them to not restock. Other than that, we had a lovely stay and will stay rate them 5 stars! Thanks for having us

Fantastic hotel. Easy access. Great buffet breakfast. Very friendly and helpful staff. Live laid back Jazz music in the bar/lounge area on Wednesday & Thursday evening.

A short walk from Shinagawa station

Beautiful hotel, clean rooms and great location to major train station

Everything about this stay was amazing! Great staff and the room was always kept clean! The breakfast buffet is a must! Lots of options and the food very tasty. Definitely recommend! 10/10.

Great stay - this hotel had everything we needed for the one night before flying back to the States after a 10 day trip in Kansai area: it was very convenient right by Shinagawa station, it was clean and comfortable. Not the best value as the room was just ok for the price - I imagine the location is what we're mostly paying for.

The staff professionalism

The staff at this property is first class!

Friendly staffs and very convenient location

Excellent hotel and services

Clean and good customer service. Most of the staff can communicate in English.