VIA INN 秋叶原 JR 西日本集团

The room was small, but well-designed and efficient. Very clean, and beautifully presented. Front desk service was better than you’d find in Paris or London. Outstanding. For the price, miraculous.

The view from my ro

Great location in Akihabara. Quiet hotel with Japanese breakfast offered for additional fee. Staff was so friendly and accommodating. We got a room upgrade when we had to change rooms for bed changes. Highly recommend.

Second time I’ve stayed here and will continue. Very short walk to the main area in Akihabara which makes shopping and arcades a breeze even when wanting to stop and take rest during the day. Staff is incredibly helpful and kind.

Room was clean, breakfast selection was pretty good if you don't want to head out.

We enjoyed our stay and would recommend! The hotel is well located and clean. Beds are rather hard but this seems common in Japan. They provide pajamas and other amenities.

Walking distance to everything nearby , staffs were friendly , will choose this hotel again

I had a wonderful experience at this hotel. The location is fantastic – it’s just a short walk from the JR station, with convenience stores nearby, making it really convenient for any quick needs. There are two routes from the JR station to the hotel, and I highly recommend taking the smaller walking bridge, as it's much closer than the other route. If you’re unsure, just ask the reception for the shortest path. The hotel itself is quiet and peaceful, especially downstairs. There weren’t many people walking around at night, which made it feel really calm and relaxing. Overall, I highly recommend this hotel for its location, convenience.

The hotel was wonderful and the staff very friendly and helpful. Would definitely recommend

Friendly and helpful staff. The room is a bit small, but for the price and the convenience to many train stations, it is worth it. The staff also help us to store our luggages when we have a short travel to other area before recheck-in later.

The bath tube was clogged up, the light right above the bath tube was not working, there were flies in the toilet too.

Stayed there solo and the room was clean and very spacious for one. Interesting layout with a window view in the bathroom. Was provided new towels daily outside my door when asked for no cleaning service. Property was about a 6/7min walk from the station, wouldn’t say it’s very convenient but alright. Had to cross a bridge with steps while pulling my luggage, was abit of a hassle, but found a slightly further flat route to get to the station, so take note if you have alot of things to carry. No convenience store below the hotel/directly opposite it either. But there is one nearby at the building behind. Road gets abit dark during night time so ladies traveling alone can be more vigilant. Overall still felt quite safe.

The inn was clean, quiet, and safe. It was accessible to necessary places like convenience stores, groceries, transportation, pharmacy, and tourist spots and souvenirs.

We booked similar rooms throughout our trip but were surprised by how small this one was. We upgraded to a bigger room but then were put in a smoking room (even though we had initially requested non-smoking). Was not as clean as we’ve come to expect from Japanese hotels. We stayed at the Via Inn in Shinjuku earlier in our trip and the facilities were exceptionally clean, so it was disappointing to see the state of areas like the elevator at this Via Inn. The area was convenient in terms of transit but by Japanese standards it didn’t feel quite as clean or safe.

Great service and location for Akihabara area. The biggest fall down was how terribly uncomfortable the bed and pillows were. The pillows were exceptionally hard the mattress was old and the wires dug into us.

Perfect positioning. I will say the overall room leaves a bit too be desired. I higjly suggest you bring your own pillows as the ones here are incredibly flat

Really enjoyed our stay at via inn Akihabara! The staff were super lovely and friendly, location was perfect and the hotel had laundry facilities which was very useful. Trains were close by and the main street of akihabara was only a short walk. The only down side was the rooms seemed a bit outdated compared to photos shown and the beds were very firm. This wasn't a huge issue for us though as the location and friendly staff made up for it.

The stay was overall good, Some minor things like small bugs in the bathroom that kept appearing. Room was quite small for a couple, we had a friend stay in the room next to us that had a more spacious room despite only being for one person

Is ok but communication a little hard

Great location 5 minute walk to akihabara train station. Great and helpful staff that understands and communicates in english. Breakfast buffet was affordable and had lots of choices. Hotel had laundry on-site, microwave and the room had a mini fridge and hot water heater