This is THE WORST hotel we have ever stayed!!! We stayed 3night at over 450 usd per night. No cheap!! The service was nonexistent! Breakfast can only be self booked on the app daily after 4:00 pm. There are time slots to choose from ranging from 7:00 to 10:00 am, and you can only eat for 45 minutes. One day we were forced to get up to make it to 7:00 breakfast because all other spots were taken! The place was like refugee camp! Food was barely average, seats so jammed that you can barely pass through without bumping into others, no one came to take the used dishes. (Around 4-6 servers helping hundreds of customers.)
The room was so tiny that it was almost impossible to open our luggages. There’s no house keeping unless you stay for 5 nights!!! (3rd day they come to take out trash, fill amenities, and change towels…so called light cleaning and only on the fifth day they do complete house keeping.)
Front desk is only available from 6 am to 10 pm. No in hotel phone to call if you need any help or anything. Supposedly, there’s pool service (again need to self book after 12:00 pm fighting for an open spot and each session is only 30 minutes.) out of our 4days stay, we were never able to get a spot to enter.
The hotel is in the middle of nowhere next to an industrial harbor. Nearest and only convenience store is at least 15 minutes away.
By far the worst hotel! What a disappointment and disaster!!!!