都和旅馆

Check in 等候時, 有小點心及綠茶招待, 非常貼心, 並能用英文溝通, 十分方便旅客.

Esperienza stupenda. Staff gentile e preparato. Stanza pulitissima. Cena e colazione di alto livello.

First experience of a traditional Japanese room and I really enjoyed it. The staff were friendly and helpful and the traditional breakfast was tasty (except for one exception!). Would recommend trying it at least for 1 night

朝食も美味しくて、スタッフさんのサービスもよく快適な旅行になりました！

今回初めて利用させて頂きました。別邸での贅沢と寛ぎの時間。美しく美味しい会席料理、品の良い朝ごはん。手入れの行き届いた室内に心暖かい従業員さんの対応。とても贅沢な１日を過ごさせて頂きました。

조용하고 직원분들이 정말 친절함.

部屋の入り口、トイレに髪の毛が落ちており残念でした。金額にふさわしくない古い鉄筋構造の建物でした。

別邸に泊まりました。娘が大変気に入り、2回目の宿泊です。 広さは申し分なく、清潔感があり、快適です。生けてあるお花もとてもきれいです。 朝食もとても美味しいです。焼き鮭の塩加減もよく、卵焼きも甘くなく、完食しました。 ただ一点、気になるのがタオルです。 タオルハンガーにかかっているタオルはフワフワですが、バスタオルがゴワゴワでタバコ臭い感じがします。フェイスタオルも薄くて吸水性がなく…この点が改善されたらいいのにな…と思いました。 娘のお気に入りの宿なので、また京都に行く時は宿泊したいと思います。

It was a great stay at Towa. The staff were very friendly and helpful. Our only problem was the location was very hard to find. Cab drivers find it difficult to find it that they have to call the hotel for directions. I recommend getting the hotel’s phone number before you arrive.

Not sure what I expected, but on reflection, the ryokan is exactly what it says it is. The photos do it justice. We didn't get our welcome tea, which was disappointing, there were a few people in the public area so maybe they were too busy. We had wanted to try Kaiseki style, and although I haven't had it elsewhere the quality of the food was good, it wasn't to our style, and nowhere near enough. We had the massage, I likes it, my partner didn't. The public baths were a bit smelly for my liking, and grey and dingy, so I didn't use them. The highlight for me was breakfast, it was delicious and plenty of it. In terms of recommendations would not stay there again, and not sure if I would do ryokan style again at all. Futon (or thick doona) is a novelty, but having nowhere to sit in the room wasn't our style, and my partner struggled with sitting on the floor as he has a bad back. At breakfast they gave him a floor seat with a back, would have been good to have been offered that at dinner.

チェックインの時、宿泊ではない友人もいたのですが、その友人にもお抹茶のサービスを出してくれました。友人とゆっくり手続き出来ました。

Nice hotel in a very central location Good choice =)

素晴らしいスタッフがチェックイン後のウェルカムドリンクからチェックアウトまでしっかりサポートしてくださいました。周辺のバス停やお店の情報が部屋に用意してあり助かりました。京都駅から歩いてのアクセスは、やや遠く道もわかりにくかったが、それでもまた利用したくなるよい旅館です。

Great location and friendly staff. Yummy Japanese breakfast. And I love much of the 24 hours open Japanese mini hot tub in the basement!!