由布院清孔苑日式旅馆

Amazing service all around. We were greeted straight away, shown to our room and the available facilities. The ryoken was very peaceful and clean. Dinner was 10/10 and we had lovely onsens to enjoy.

Wonderful experience for our family trip. Staff are kind , considering, and organizing. The place itself is very clean, authentic, and unique in terms of architecture of the building and facilities. I would love to revisit it.

Staff and service are excellent!

The facility is slightly dated. Dinner service was very rushed as if to get us to finish as soon as possible. The overall environment was very loud and lacks ambient. Our room is unfortunately in the corner room and therefore the insulation was very poor. There was a cool draft coming into the room overnight. Otherwise, the staff service was kind.

Everything is perfect! Staff is so awesome & Ryokan is well maintained. Only concerns are internet connection is bad & the constant phone call buzzing. Our check out is 10am but by 9:40am they’d started buzzing us.

The staff was excellent. They provided transportation to and from the train station. Very good food with attentive staff. We enjoyed the family onsen which you can reserve for 40 minutes. The futons (bedding) were a little on the thin side for me. Also the internet was on the weak side and slow.

The quality of the hot spring water is excellent for the skin.

Travel with kid, room has been upgraded, so nice. Service was excellent, staff are friendly. Meals were great. Highly recommend.

Excellent & Fantastic

We had an amazing experience staying in Ryokan Seikoen. Service of all staff is top-notch. They would ask for your approx chech-in time and staff will be in the parking lot greeting you and taking care of your luggage as well as parking. The flow of meals, private onsen reservation etc were all very well explained. Dinner is a very nice Kaiseki with wagyu beef. We initially had some doubts since room does not have individual shower. You have to use the one in public bath. However, later we found it's not a problem as you would shower in the onsen anyways. After enjoying the excellent Japanese style breakfast, (and there is also child option for meals), the staff all waved goodbye to us upon check-out. The whole experience is an amazing Japanese hospitality and we will definitely visit again if we come back to Yufuin.

My friend and I had a wonderful time at the Seikouen. They picked us up from JR Kurume station, and their hospitality was amazing. They welcome us at the entrance and every time they see us. Kaiseki dinner and breakfast were beautiful and delicious. Onsen was cozie and wonderful. Definitely we will like to go there again!!!

What a

Lovely stay at Yufuin. There is a free pick-up and drop-off options available from JR Yufuin Station which is a must unless you want to walk up crazy hills to get to the property. The room we stayed had traditional tatami mats and plenty of space to lounge around before enjoying hot springs. This property allowed us to book a private bath free of charge, and also the public bath that is open til late which was convenient. There is also free Japanese kimono that you can wear during your stay. Many ryokans nowdays charge money to lend you kimono so it was nice that it was there free of charge. We booked Japanese kaiseki-dinner as extra, breakfast was included already into our booking. The food is absolutely divine at this property - Hats off to the chef! The dinner and breakfast was well-presented by attentive and courteous staff which made the stay very enjoyable. Thing to note of this property is that it is located in the mountains so there isn't much to do other than hot springs and a little walk around their courtyard. But it was perfect for us to have this quiet down-time during our travels.

Bath

The hotel is located in a quiet environment with parking free for those who drive. The public onsen is great, both indoors and outdoors and the private onsen is very suitable for those who prefer privacy. The meals provided, both breakfast and dinner, are super delicious although the quantity is not a lot. Just 10 minutes walk from the hotel you will leave the quite environment to the crowed tourists area where Kirin Lake, Yufuin Floral Village and many other shops are available. It is good to those who enjoy shopping and there are many shops with specialities available to cater to different shopping needs. Overall I enjoy the stay a lot and would strongly recommend it to tourists.

The service and the food are exceptionally good.

A Cautionary Tale: Departure from Hospitality Standards Rating: ⭐ In the spirit of transparency and accountability, I feel compelled to share my recent experience at Seikoen , where the promised traditional Japanese hospitality took an unfortunate detour into the realms of discomfort and negligence. 1. Atmosphere: ⭐⭐⭐ What initially appeared to be an immersive cultural retreat was regrettably overshadowed by a series of incidents that not only deviated from the anticipated experience but also raised concerns regarding the establishment's commitment to guest well-being. 2. Hospitality: ⭐ The pinnacle of this misadventure was an unexpected guest in the form of a deceased fly within our dining fare. More disconcerting than the incident itself was the inadequacy of the response—an additional serving of meat hardly serves as recompense for a lapse in hygiene. This incident warrants a closer examination of Seikoen's adherence to health and safety standards. 3.Privacy Concerns: ⭐ A breach of privacy occurred when staff entered our room without consent, highlighting the need to reevaluate its protocols regarding guest accommodations. In conclusion, the incidents outlined above warrant consideration, particularly in relation to hygiene, guest privacy, and the overall duty of care owed to patrons. I hope Seikoen takes these concerns seriously and institutes corrective measures for the benefit of future guests.

I visited with my mom and was first time. It was amazing service, great room, great hot spring! I loved it all. One of the best experiences ever. definitely love to come back in the future. Thank you!

Beautifully built ryokan, awesome meals, clean and nice spa. Love their kindness :)

We love this resort, which offered shuttle to and from the station. We booked the room with hot spring tub, and it was spacious and beautiful view. We had a upgraded dinner and the meal was delicious! This hotel is highly recommended!