汤布院温柔之乡旅馆

Staff are helpful and very nice . Close to the lake for early morning visit . Dinner is great . Private onsen (free) are great, pre-book required

The staff team are very nice and welcome. Dinner is beyond expectation. A good place for family with kids getaway.

The check-in process was very smooth from the moment we were greeted as our car pulled into the property. We were able to do some pre-check in as we arrived in the morning and allowed to park our cars there as we explored the town and shops. Upon check-in we were provided small gifts (including beautiful small drawstring bags for all the ladies). The room that our party stayed in was on the top floor. we were greeted with a large spacious tatami room with a super high celling. It was one main room with a Kotatsu table (table with a cover & heater underneath to keep those legs/toes warm). But with the table moved to the side of the room (still able to be used) there was plenty of space for 4 beds. Note that you have to set the beds yourself. Meals and the private family baths (which we booked ahead of time, for a 1 hour time slot) were in a separate building with a short walk outside (warm jackets for the Yukata were provided in the room). There was a short March the evening we were there so we enjoyed the onsen with snow gently coming down on us which was AMAZING. Family bath was a good size. There was actually a indoor bath and outdoor bath in the same "private area". Dinner and breakfast were in different buildings but both were beautifully and deliciously laid out meals. The morning breakfast we also had a beautiful snowy morning view which enhanced the whole experience. Short walk down to shopping street and town, also a coin laundry across the street! Great location!