皮卡尔巴特罗斯水上乐园俱乐部全包，马拉喀什

Muziek aan de aquapark staat veel te luid.

was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂

Amazing

Excellente nourriture, des activités nombreuses et un personnel d’une courtoisie exemplaire.

This was the worst experience I’ve ever had at a resort. I’m only not giving zero stars because the animation team did their best despite the terrible conditions. The reception staff was rude and unhelpful. I asked about the Mini Club and got wrong info — then got scolded for asking again. The pools, including the indoor one, were freezing. No one could enjoy them, not even my 4-year-old daughter who loves water. The Aqua Park? Useless if you can’t enter the water. Really, FREEZING! Bathrooms are scarce, food is repetitive with no variety, and the buffet lines are ridiculous (for pizza, pasta and bbq). Only Pepsi, no Coke. Towels were taken early and only replaced after 4 p.m. — every single day. We were left without towels constantly, even when we asked them not to remove them, cause was clean towels. The Mini Club is a disgrace: broken toys, dirty playground, exposed nails — extremely unsafe! The mini-golf clubs were all broken. The mini disco was the same every night, and my daughter got bored after 2 days. Cutlery was never on the tables, and we often couldn’t find clean plates — when they did come, they were so hot we burned our hands. Wi-Fi barely worked, tiles around pool were slippery (my daughter fell twice), and the TV remote didn’t work. No “Do Not Disturb” sign either. Terrible service, cold pools, poor food, and no care for guests’ comfort. Do NOT waste your time or money. Aqua Fun Park is not fun at all — it’s a disaster.

Propzrty is run down. Food is the same every day. Rooms are not clean.very basic. Entertainment team is amazing!

I loved it My family too

Très agréable surprise. L’hôtel est bien équipé, les toboggans sont incroyable. Les maîtres nageurs sont présents afin d’assurer la sécurité. Malgré les piscines non chauffées nous nous sommes malgré tout bien amusés! (Il existe une piscine intérieur chauffée également). Petit bémol concernant les horaires, jusqu’à 18 ou 19h cela serait mieux que 17h.. Les repas sont variés et de qualités,de l’entrée au dessert, machine à café dispo, pour tous les goûts. La chambre propre bien agencé, petite assiette de gâteau, soda et eaux dans le frigo, chaussons, peignoirs .. Le personnel est très agréable, hyper souriant. Réactif, efficace. C’est vraiment plaisant. Nous y retournerons très certainement ! Nous recommandons.

we have good family time here with water parks although not all slides were open at a time. The buffets have variety of foods and deserts. The hotel was generous to let us enjoy the lunches both check-in and check-out dates, early check-in around 2pm for free. We only had one issue that both door cards were valid most of the time we used to enter our room. We needed to visit the reception to activate the cards twice, or asked a staff named Ghida to open the door for us other times. Thanks Ghida for her help! We recommend this place for family short break!

personeel was echt heel vriendelijk annimatie top mensen heel veel plezier voor de kids netheid onder de bed kan beter ghita was een vriendelijke behulpzame kamermeisje alles wat je er aan vraagt krijg je hotel zelf heel veel glijbanen voor kinderen heel veel plezier

Correct dans l'ensemble mais hôtel vieillissant

Problème de fumée des grillades faites à proximité des salles de restaurant ( prévoir une cheminée au dessus du barbecue ) Ménage de la chambre à revoir car pas propre et draps non changés durant toute la semaine inadmissible dans un tel établissement !

We’ve been disappointed. The property seems very tired and it feels like corners are being cut. Food was okay. Italian restaurant didn’t open, despite the resort being full. There is a selection. Dinner didn’t start until 7, which felt a little late. Slides are only open on a rotating basis but the kids enjoyed them. The room for 5 was great and spacious, which we appreciated and know rooms for 5 are rare. English TV was limited to France 24 (English) and BBC News (which had an intermittent signal). One TV (on the kids side) had Netflix access. The room was soundproof for voices but the people above sounded like a heard of elephants and were up quite late “parading,” moving furniture, or practicing high jump. It was quite loud, but if you had lighter footed upstairs neighbours, it would be okay. The staff were kind and did whatever they could to be helpful. The key to our room would only work once, so we had to get it reset after each use, which was annoying. Overall, the kids had fun, which is most important. We were expecting better, so wouldn’t likely return. I would say 2.5 stars when comparing to other all inclusive resorts in Turkey, Mexico, and the Caribbean. Good for some cheap and cheerful fun.

It’s was good

Super rien a dire .

Not to a 5 star standard Water rides were only on for a set time Food had no flavour Rude staff

Nous avons passé un moment exceptionnel en famille au Pick Albatros. L’équipe d’animation était au top, toujours dynamique et motivante. Mention spéciale à l’équipe du Bar et à son responsable, qui gère également la discothèque la nuit : un service impeccable ! L’entretien de l’hôtel est irréprochable, la literie très confortable, et la propreté exemplaire, notamment grâce aux femmes de ménage qui font un travail remarquable et tous les autres ouvriers. Côté restauration, les repas étaient variés et de qualité, et nous n’avons eu aucun souci digestif, ce qui est un vrai plus. Merci à tout le personnel pour cette belle expérience. Nous reviendrons avec plaisir ! Séjour déjà réservé..... Frédérick...

A really fun place for families with loads of activities for kids and adults.

Un grand merci à toute l’équipe de l’hôtel, de la réception en passant par le personnel de chambre, les serveurs au restaurant, l’équipe d’animation… tous ont été d’une gentillesse remarquable ❤️❤️❤️

La navette partagée reservée à l'avance n'etait pas prévu , à l'aller et au retour .