马拉喀什曼苏尔爱达荷比瑞享酒店

Favorite. Love this one!!

Movenpick Marrakesh is really a very nice hotel: convenient, safe environment; clean, food is good; facilitirs are good. However this hotel seriously needs a seamless check-in and check-out procedure. Unbeleivably both processes takes more than 30mins for sure. Strongly suggest people to run this process well before their appointments or flight. I m travelling so much around the world; and never seen such a slow reception service. Many people so called running here and there but the queus never move forward. Be careful with this! Otherwise really a great hotel to stay.

👍

Bit slow on the service side of things. And staff slow to respond

Concierge staff were very good and helpful, however some of the reception staff were rude and insulting

Hotel very nice and room was spacious. Aircon only seems to blow cold in rooms from beginning of April. I was here end of March and it was hotter than normal so room was too warm. Staff friendly but service slow in most areas of hotel.

Quite difficult to get in contact with anyone prior to arrival. The staff was cold but tried to help as much as possible (English isn’t a main language in Morocco) . Facilities were fantastic (3 restaurants and 3 outdoor pools) well maintained although the spa was under refurbishment with no prior notice so most services were unavailable. Plenty of options for breakfast, impossible not to find something you’d like to have. Overpriced menus, highly recommend looking around for places to eat which will provide more authenticity and value for quality. 10/10 for location and atmosphere.

Reception staff absolutely dreadful. Otherwise fairly ok. I have stayed at this hotel before but would not come again.

Large luxury hotel with beautiful grounds and swimming pools. Outstanding breakfast buffet with everything you could possibly need and more. The hotel is some distance from the Koutoubia mosque and the main square - about 30 mins brisk walk. There are plenty of taxis available nearby though. One issue is that the reception desk was not properly operating on several occasions despite several desks but only two staff on duty. This caused some frustration and delay to some customers. Other than that, we thoroughly enjoyed what was on offer.

Our Check in was at 3pm they left us waiting until 4:40?????? Then we had one room ready not the second. It’s ridiculous

Excellent choice for Marrakesh trip . Service was amazing. Birds are in the garden .Orange trees , swimming pool , breakfast.

Love love love! This hotel was 10/10 - perfect location, selection of shops, cleanliness, bedroom comfort, spa treatments, the quality of food, the amenities and the staff. They were so friendly and couldn’t possibly have done more to be helpful. Thank you, we will return!

On the first day I came, I called the room service, asking for a tissue box adapter and praying mat, but they never came. I called for a second time, and she said there were no adapters and she never sent someone, the other thing the electricity outlet is not working, only one

Good option, but several oversights.

.

Customer service was top notch.

Great hotel. Price is ok. Location good. Lifts need to be serviced. One out of service and the other seemed as though it was on its last legs.

This is an awesome property! Agree with the 5 star rating. Good location. Staff friendly throughout always willing to assist. Room was big , clean, extremely comfortable, and modern. Great shower and bathroom. Pools were excellent. Breakfast was truly very good. Fresh fruit, juice, pastries, hot breakfast and good seating and service. Sami and Yassin looked after us at breakfast. Assortment of teas was good. Finally the chocolate hour was amazing. Definitely recommend! Enjoy

Location is great, quite near Avenue M. The staff are great, the facility is clean (swimming, Spa, restaurants), can't fault it

Luxury hotel, very polite & helpful staff.