哈蒙帕克酒店

Our stay at Harmony Park Spa had both highs and lows. Unfortunately, check-in was extremely frustrating. Even though I provided my confirmed reservation from Hotels.com, the staff could not find it, and it took approximately 45 minutes to get us checked in. Throughout the process, the front desk staff seemed uninterested in resolving the issues or answering our questions. I also asked on five separate occasions about booking a horseback riding lesson, but never received any assistance or follow-up from the check-in staff. Thankfully, the experience improved significantly after that. The restaurant was outstanding—the food was delicious, and the restaurant staff provided exceptional service. The spa was also wonderful and made for a relaxing experience. I especially want to recognize the manager who assisted us at checkout the following day. They were kind, professional, and immediately helped us book the horseback riding lesson that we had been trying to arrange since our arrival. With better customer service at check-in, this could be an excellent destination, as the facilities, restaurant, spa, and management were all highlights of our stay.

Stayed at this Hotel before excellent Hotel and Spa 5 stars only a few small concerns, not enough rubbish bins in the room, no milk in the room ! Would definitely recommend this Hotel ! Will be coming back and staying in the Presidential Suite again ! Really good value for money !! Thank you to all the staff without exception !! David and Inga Garner

Exceeded my expectation . My room had a lovely view

Hotel atmosfera amazing ,checkin desk lovely,profesional ladiea ,restaurant food and staff member service 5*. We didn't like it spa at all !!! We just did check in and maybe couple hours later wanted to book some massage,face and body treatments for couple .. but was no space for today and next day just from 12:00 .. thanks ,when we will be leaving. Swimming pool,jakuzzi and sauna was full of the people and no social distance! In jakuzzi was like 6-8 people not moving from there for long time and we wasn't able to use. Was chilling in sauna two of us and comming 4-5 people more. Staff member in spa area didn't said nothing and even mostly all time guy was staying behind like pool bar area.Spa desk lady then she gave it to us pass to pool area was all the time on the phone ,for us is rude and unprofesional service. Damped towels,pass and just go... Pool area was fully people how just got 1 day spa pack,no hotel custumer. Poor service spa at all,doesn't treat custumer well . More chance you will catch corona virus in spa facilities.

Puiki vieta poilsiui, labai saunus personalas, nuostabus maistas, rami vieta.....