卢森堡高瑞斯集团

Very good: Friendly staff, spacious room, nice decoration Venetian style, balcony with view to a park. Not so good: Bathrooom is not optimal for taking showers, as there is no curtain or screen to protect the room from getting soaked and wet.

We stayed at this hotel for five days, and unfortunately, it was a disappointing experience. The rooms were spacious and comfortable but very cold. The heating was insufficient, especially on the top floor where we stayed initially. In the bathroom, the only source of heat was an infrared bulb, which barely managed to warm the space. The biggest issue was the shower. On several days, we had to endure cold showers, which was extremely unpleasant. Even after we were moved to a different room, it was still cold, and the problem with hot water persisted. To make matters worse, on the last night, the staff left the windows wide open in our new room, and we returned to find it freezing cold. While the hotel is in a quiet location, this does not compensate for the lack of adequate heating, hot water, and attentive service. Overall, the stay was uncomfortable, and we cannot recommend this hotel, especially during colder months.

What a lovely hotel! Upgrade the room and stay in the one facing the park.

Excellent option to visit Luxembourg

The property is dated and in desperate need for renovation. Parking spaces in the garage are tight. Cleanliness is ok. Authone, the receptionist, is welcoming and helpful.

This was our first time in Luxembourg and we couldnt have picked a better place to stay. The centre was walkable in 15 minutes and the neighbourhood was quiet, safe and friendly. The park behind the hotel was an amazing bonus.

Very nice stay in a charming hotel, in front of a parc. The hotel’s well located for the center of the city and for groceries, restaurants etc.. I will come back !

The hotel was overall nice however we paid for a park view and were given a room on the ground floor with very little view/no balcony. We essentially viewed the roof. We tried to complain but were told no other rooms were available. We also had to wait in a 25 minute line to check in (we were exhausted from a long flight so that didn’t help). It wasn’t the single staff member who was workings fault, however you’d think they would have more than one staff member checking guests in when a long line forms.

Lovely hotel, great location, clean, free public transport outside door and friendly staff.

Lovely quirky hotel about a mile walk from the centre (although with free public transport, even this is no bother!) Staff charming and super helpful. Quiet, smart and clean rooms. Air conditioning would have made it 10/10!

C’était excellent, grand merci!

Excellent help from the customer service team, especially at check in and checkout. Pillows weren’t very comfy but there was a service to change them for a fee - would have preferred to be supplied with comfy pillows to begin with. View was fantastic and amenities were all there. Breakfast was nice and in a lovely setting.

Excellent Hotel Only issue was the shower was leaking at its entrance from the wall ,

Nothing much. Although i had pre paid for 6 nights, I only stayed there 1 night . They did not agree to provide any refund, even a small token amiunt.

Nice hotel in a quiet area but within walking distance of the main attractions.

My room was stuffy and warm the entire night. Very uncomfortable. The lady at the reception desk was fantastic, helpful, and kind.

If you don’t want to be on the first floor hearing traffic noise, book a park view. Travelocity customers get the worst rooms. It was hot, but we couldn’t open the windows because of traffic noise. There isn’t any AC so they told us we were welcome to buy a fan. We even asked to change rooms and pay the difference, they didn’t allow that.

Great staff who seems to be happy to assist. Hotel is in great condition except that we could hear the elevator noise at all hours (except in the night. We requested a different room and they gladly gave me a quieter room on our second night of our four-night stay. The new room certainly was quieter but we could still hear the noise coming from the elevator though it was less. Breakfast was ok not great.

It was located conveniently to the bus and a beautiful Park children would enjoy.

Great location, decent price. Great staff