吉隆坡敦姑阿都拉曼路北希尔顿花园酒店

Some good things about the property is that it is at a very prime location. You have very professional and courteous staffs to take care of you. Keep in mind that they have North and South property, but fortunately they are adjacent to each other. Lobby area is very small and in other words it doesn't exist. Breakfast is just average and in half board plan you get additional dinner or lunch served by one main course ( fixed qty) and one dessert and not by a buffet meal. Room is good sized with iron and ironing board, electronic locker, electric kettle, mini refrigerator, tv( only good English channel is vision Four). Bed curtain were average. Our twin towers view room was having a good view. It is more a typical business hotel and not a luxury hotel.

Only carpet needs improvement

Pleasant team.

Recommended

Nice hotel

Far from everything

Great place to stay in KL! Close to train stations and is easy to get around the city. Staff was great, clean room, breakfast buffet was good!

It is very clean. The house keeping servive is great. The front desk is always ready to help. Breakfast can be improved in many ways. It's a nice stay overall.

We stayed at this holiday for 6 days and sought extension for 2 days in the same room, management was unable to give us same room. We moved to the next room , but air condition didn’t work in the new room. We hardly slept first night in the new room as it was too hot and air condition not working. Next day they moved us to the room we intitallly stayed .

Enjoyed my stay

Wondful staying at this hotel. Truly recommended

I was disgusted with the state of the carpet (Room 1612)so many heavy dirty stains and it is all over. I would have checked out same time if I had planned to stay longer. I challenge the hotel manager or the housekeeping manager take a look at the carpet. My wife and I wore the slippers all the time because I didn’t want our feet to touch the floor.Thanks for the slippers they were very helpful.

Staff was great. Rooms were clean and comfortable

The hotels ambience is perfect and the staff was exceptionally kind and considerate. Will definitely be back

Below average compared to other hotel stays. Stained carpet, stained sheets, small rooms.

Absolutely discussing and dirty hotel. I can't believe it is Hilton! The room was very dirty - please see photos. No support from the hotel staff after multiple complaints. Even Hotels.com wasn't able to reach out to the manager - neither me in person in the hotel. I stayed for a week and I even offered to move to a different hotel if they would compensate the remain night. Zero answer - zero interest.

Staff were friendly. Like the Rooftop25 Bar.

This hotel was really good. Whenever I needed anything i just text them through whatsapp and they help me out. Customer service was perfect and also the rooms and washroom was beautiful. Loved this hotel. Only small problem the AC wasn’t as strong as it should be. But overall it was a good stay.

Evarything was excellent. Pleasant, professional and helpful staff. All recommendations.

Excellent customer service