Stunning hotel, very family friendly. My kids (age 6 and 10) both loved the kids club, which was very clean and staff were all lovely. So much to do on the island from bowling/arcade to go karting. Spa had a nice atmosphere with lovely treatment rooms with the sound of crashing waves, but it wasn't the best massage I ever had. Service at the restaurants was a little disappointing but the buffet restaurant had good food options for breakfast. One thing thy need to improve is having better kids options and ice cream as part of the buffet. For the price being charged, it didn't always represent great value for money. We did B&B, tried all the restaurants and then went half board for the last few days. Lunch by the pool was better value for money and the Deli had great coffee/milkshakes/protein shakes which we all enjoyed.
My biggest frustration was lack of communication from staff. This started before I arrived when I was trying to book internal flights, and when we were leaving, they didn't tell us our internal transfer flight time had been changed. There was also a lack of communication around events happening around the resort that were not advertised on the Kandima App. Transfer time for internal flight was incorrect, fliht was at least 50 mins and boat transfer 45 mins with mini Bus in between.
The hotel overall was amazing, and I would happily go back, but just hope they improve their communication so the whole experience is a lot less stressful.
才開業一年多的 resort, 硬件都好新淨, 好舒服, 服務配套都好好, 個個員工都好親切, 住了五天真係有家的感覺。
島都算好大, 全長三公里, 雖然出入一定要坐電動車, 但都好快有車, 又或者租單車代步又得~ 島上有成十間餐廳, 食物好好食, 全包 package 可以免費試晒全部餐廳, 非常好~ 對住個海做spa好舒服, 差一點睡著了。出海看海豚, 看日落, 大成功~
另外 aqua Villa with jacuzzi 好正, 每天一覺醒來就跳落海浮潛。水不深, 潮漲時也只到心口高度, 而且房間對出已經有少少珊瑚石, 都有好多魚, 雖然唔係好鮮艷嗰d, 但已經好夠睇, 唔夠的話 resort 另有船出海浮潛(免費), 所以五日喺度一點也不悶!
pro:
nice sea, comfortable room, polite staffs, delicious food
con:
quite many ants, seaplane schedule is not very flexible (though it may not be controllable by the hotel)