索菲特毛里求斯帝国度假水疗酒店

The accommodations were wonderful. Ocean view room. Staff were extremely friendly and accommodating. Service was great. Food selection at buffet breakfast and dinner was extensive. Very good. Adult pool beautiful and quiet. Beach was not white sandy as we expected. Water shoes needed in ocean.

We visited the resort with our 2 kids, came from Turkey and stayed there for 4 happy days. The resort has a vintage beauty. We arrived there early, after a long, exhausting flight, but, the hotel was full and they couldn't give us a room before 15:00. However, they were kind and sincere and tried their best to help us. We tried the main restaurant and the snacks restaurant by the pool. Breakfasts were accompanied by beautiful birds and dinners by mystical frog sounds. Food options were mostly spicy, a little different for our taste but we didn't struggle finding options, more importantly, for the kids. They were very helpful changing the listed menu item and preparing foods according to our taste. My husband once had allergic symptoms, but the staff was very helpful, and stayed alert to bring us to the hospital quickly in case of an emergency. I wouldn't say that they were extremely professional because, in a place full of coconut trees, they said they "may" provide it only after 3-4 days. The pool was perfect for kids, the sand was beautiful; while you are chilling, kids can play safe and free. The boutiques were also nice with honest sellers. We stayed in a villa, upper floor, the garden was dreamy (but saw a dead bird not taken for days). Our room was beautiful, moderately clean, bathrooms were tired, the main bed was comfy but the sofa bed was NOT. Bottled waters provided once and should be filled using fountains (kids loved it). Overall, it was a nice experience for us.

Some of the furniture in the our room was quite worn out and had some kind of dirt all across it. It looked like there was gum or something sticky on the chair so we were unable to use the desk area properly. The mirror in the desk was also quite dirty. Everything else was absolutely amazing and beds were absolutely fantastic to sleep on. Thank you for all of the amazing hospitality and all of the services that were provided.